We treat all clients, partners, and employees with respect. No matter who you are, you’re welcomed with open arms and a hot cup of coffee. We recognize (and embrace) individual differences.
Forging strong, long-term relationships is what we’re all about. We like to get to know who we work with—we’re the type of people who call and check in, just to see how you’re doing.
Listening is the key to success, and we’re all ears. Every client has a story. Our CCMS experts are determined to get the full picture to achieve positive results with each project.
Personal accountability is important to us, and we take full responsibility for our actions. We operate with full transparency; the best decisions are made when everything’s on the table.
For nearly 20 years IXIASOFT has proven itself a pioneer in content management software, providing innovative solutions to manage, share and deliver brilliant content. Founded in 1998 as a technology spin-off of CEDROM-SNi—the leading news information distributor in Canada and France—IXIASOFT now provides leading software solutions to thousands of users in over 20 countries.
Our first product, TEXTML Server, was created in response to a global need for solutions to help manage large volumes of documents. Since its inception, TEXTML Server has been used worldwide by major companies like The Canadian Press, Reader’s Digest, and l’Assemblée Nationale.
Today, we’re global leaders in the development and sales of technical documentation solutions based on the DITA standard. Through our ongoing involvement with OASIS, we play an active and passionate role in the development and adoption of the DITA standard.
IXIASOFT is proud to support Centraide of Greater Montreal through a variety of IXIASOFT annual fundraising events, including cyclothons, wall climbing-o-thons, ticket auctions, and “homemade” team lunches.
Recently, we formed our very own soccer team. Every Wednesday, a dedicated group heads to a local park to face off—we even have jerseys!
My job is to listen to and understand the needs of clients and relay this information internally. I’m able to appreciate their business requests and constraints and provide a vision of the current market. I bring stability to our high-level client relationships.
Instead of convincing the customer to purchase a product, my team listens to what the customer needs and proposes a solution that fits with their vision. Our goal isn’t to push people one direction or another, but to operate with an open mind.
In her free time, Caroline enjoys golfing, skiing, and exploring new countries with her family.
One of my personal strengths is the ability to explain or convey technical information in a simple way. Sometimes the user doesn’t speak the technical language, and it’s my job to bridge the gap between the two.
I’m the guy who is always pushing people to be their best. My focus is to makes sure the team runs smoothly and provides a professional level of service for customers. IXIASOFT is a company with a lot of growth potential, and I see my role as making sure that that happens.
My role is to bring harmony; I want to get the best out of people, to get my team into “the zone.” When people are focused, everything goes faster. It’s my job to make sure that can happen. With this kind of energy, our results can really be stellar.