Recent technological innovations have significantly facilitated the possibility to personalize user experience. The information required to provide them with the best experience possible are easily accessible on the web, and companies need to adapt in order to maximize satisfaction and retain customers. Personalization becomes an...
With IXIASOFT CCMS and DITA XML, training developers can reuse and repurpose learning objects and technical content in the training documentation. They can also easily deliver lessons and assessments into new formats and fast-track new programs. Training content is especially well-suited to granularity and reuse....
Get the Recording! Topic Design Thinking: It's Not Just for Software (It's for Docs, Too!) Date and Time This webinar aired on January 30th, 2020 Here's what you'll learn during the webinar:In an ever-evolving, fast-moving marketplace where customer satisfaction and brand loyalty can make or break a product’s adoption, user experience...
“Findable content” has been a buzzword for a few years. In the context of customer experience, it is crucial. In IXIAtalks: episode 11, host Sydney Jones met with VP of Customer Experience at Zoomin Megan Gilhooly, and DITA Specialist at IXIASOFT Leigh White to find...
MONTREAL (PRWEB) December 2, 2019 A Collaborative Effort to Provide CCMS Seekers with a “Full Package” Selection Process. IXIASOFT, a world-class CCMS software company operating in North America, Europe, and Japan, and parson, a European company providing content strategy consulting and technical communication services, are thrilled to...
What Are Business Rules Business rules define or constrain some aspect of business, and always resolve to true or false. They assert business structure or control or influence the behavior of the business. Most importantly, they help a business achieve its goals.Business rules apply to DITA...
Get the recording here! Topic Using Metadata to Deliver Findable Content Date and Time This webinar aired on December 5th, 2019 Here's what you'll learn during the webinar: The best content in the world is no good if users can’t find it. If an answer is buried in an avalanche of content,...
Over the years, technical writers evolved to be more than just writers. They are now being asked to provide a strategic value-add by structuring technical content and optimizing its delivery to users.This change occurred as subject matter experts began to play a central role in...
MONTREAL (PRWEB) October 28, 2019 Rated #1 Component Content Management System in Dynamic Delivery, Flexibility, Taxonomy and Semantics, and Scalability CategoriesArs Logica, a high-touch analyst and advisory firm based in Boston, Massachusetts has in a report for Q4 2019 named IXIASOFT a market leader in component...
MONTREAL (PRWEB) October 15, 2019 Enabling Companies to Create, Optimize, and Deliver Technical DocumentationIXIASOFT, a global leader in technical documentation solutions based on structured content, and Congree Language Technologies, the German-based vendor of the Congree Authoring Server, announce today a new strategic partnership. The partnership includes...