Author: Sydney Jones

Why do we need technical communicators? The skill sets and experience of technical communicators are valuable assets for global organizations. International tech company ARM has found a way to leverage these skills that goes far beyond the job description...

PublishedJuly 17, 2017Stephen Crabbe, a senior lecturer in applied linguistics at the University of Portsmouth, UK, just released “Current Practices and Trends in Technical and Professional Communication,” a valuable source of collective knowledge from our community of practice.Experienced practitioners and innovators (from the UK and...

What I think is still a largely under-appreciated aspect of DITA is that it enables documentation teams to measure ongoing content production and quality. Much has been written about DITA metrics, and the majority of that content focuses on measuring the Return on Investment (ROI)...

Some of my colleagues and I have run into a few people at recent conferences who have been asking how DITA 2.0 is coming together and whether they should hold off moving to DITA until its arrival. While I understand where this type of question...

The theme for this year’s conference was “Spanning Silos, Building Bridges,” which called speakers and presentations on the topics of collaboration, project management and customer journeys.The conference was conveniently located in Croke Park Conference Center, at the famous Dublin stadium. The stadium can hold over...

Published June 7, 2017Are you looking for a content management solution that allows you to produce and deliver content on any platform, and are worried about potential costs?We just revamped our offer to make IXIASOFT DITA CCMS accessible to all organizations that wish to streamline their...

Check out the full interview here. Learn more about Leigh W. White's new book DITA for Print, 2nd Edition (XML Press) by reading her interview with IXIASOFT's Keith Schengili-Roberts on DITAWriter. Together, they delve into the book's details, and discuss what clients are asking for in terms of PDF...

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