Technical publications

SAP uses open-source components to make content more usable and visually appealing, and to take user assistance to the next level. Do you remember when software documentation was delivered in frozen headered and footered PDF books? Or bewildering webs of static HTML pages – the digital...

Discover the top 25 content strategist influencers of 2017. Candidates are selected based on internet presence, influence, community engagement, and participation (including conference appearances). Judges include Content Experience Strategist and CEO/Founder of Idyll Point Group Andrea Ames, Executive Director of the LavaCon Conference Jack Molisani,...

DITA XML is the fastest-growing standard for structured content, and my research (published on ditawriter.com/companies-using-dita) has shown it to be in use by over 650 organisations worldwide employing thousands of technical writers...

From subject matter experts to content creators, project managers and even translation and localization experts, content management projects involve a lot of people, rendering these projects complex and challenging. The classic game of Snakes & Ladders – adapted to the world of content management – provides a playful tool for people to come together and discuss pathways to a successful project...

As the DITA standard celebrates its 10th anniversary this year, we reflect on its existence over the last decade and note how much has changed in the way we think about structured technical documentation. DITA continues to evolve with the DITA 1.3 specification expected to...

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