Deleting a group

Deleting a group means that the group will not longer be an option for user and project management tasks.

Note: This can be applied within a Hosted environment, but only within a test server.

To delete a group:

  1. Open the Group Manager window.
  2. Click the Lock button (lock manager icon).
  3. Right-click the group you want to delete and select Delete Group:
    Figure: Deleting a group


    The selected group is removed from the Group Manager window.
    Note: If the group is not deleted, check the Error Log view. If you see a message: Group [groupname] is used by at least 1 user, and will not be deleted, open the User Management window and check the various users. For each user that is associated with the group to deleted, clear the group's checkbox. Save your changes, then re-attempt this procedure.
  4. Click Check In Document (check in manager icon).
    Your changes to groups.xml are updated in the repository.
  5. Inform users of the changes.
    The changes will be applied automatically once users close and then reopen their CCMS Desktop. Users can also apply the changes without restarting their CCMS Desktop by clicking IXIASOFT CCMS > Synchronize Configuration. Additionally, have an administrator refresh IXIASOFT CCMS Web so that users will see the change reflected there.