Another ISO Standard! IEEE-ISO 82 079

Date:
April 11, 2019
Time:
11:00 AM – 12:00 PM EDT

Episode 5

Join DITA expert Nolwenn Kerzreho and documentation specialist Marie-Louise Flacke to learn more about the insights and impacts a new ISO standard on your organization.

With 10 focused questions & answers, you’ll discover the main changes you can expect from the standard’s requirements. Some questions will make you smile, some will give you food for thought, and some will give the edge you need to better train your team and even enforce your current documentation efforts towards meaningful and user-focused content.

The webinar will leave plenty of room for Q&A so you can add your voice to the discussion! Marie-Louise and Nolwenn will be pleased to answer your feedback and questions.

Speakers

Nolwenn Kerzreho

Technical Account Manager for Europe at IXIASOFT

Marie-Louise Flacke

Documentation Specialist and Instructor at Awel-A-Ben

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Watch Webinar

Date:
March 5, 2019
Time:
11:00 AM – 12:00 PM EDT

Episode 4

By now it’s well known you can obtain useful DITA production metrics.
But measuring reuse in particular is tricky, since there are many ways to measure it.

Do you measure reused topics between incremental versions of the same document or not? If a bookmap shares the same map as another, do you count the map along with all of its topics? And what about images—would you consider using your company logo and an illustration of a part for a product to be equivalent instances of reuse?

This co-presentation by IXIASOFT Senior DITA Content Strategist Keith Schengili-Roberts and Ericsson’s Information Architect Sari Eklund explores the creation, rationale and use of two separate but complementary DITA metrics that focus on content reuse.

Speakers

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT

Sari Eklund

Information Architect at Ericsson

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Watch Webinar

Date: January 24, 2019
Time: 11:00 AM – 12:00 PM EDT

Episode 3

Tune in to IXIAtalks: Episode 3 to unpack the meaning of a content inventory and audit, explore the differences between the two, and learn why both are crucial to a successful content strategy.

Learn how to get started with your own inventories and audits with simple content examples from DITA Specialist Leigh White.

See you January 24th!

Speakers

Leigh White

DITA Specialist at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Watch

Date: November 1, 2018
Time: 11:00 AM – 12:00 PM EDT

Episode 2

It’s no secret; getting the review you need for high quality documentation can be tough.

When you are working towards a deadline on highly technical content a proactive, collaborative reviewer is critical. Episode 2 of IXIAtalks explores the impact of bad review and the dire consequences it can have for the quality of technical documentation. Join IXIASOFT’s own Sharon Figueira to discover the reasons behind this common issue, and the ways in which technical writers and subject matter experts (SMEs) can improve their collaboration and benefit the documentation and the customer.

Speakers

Sharon Figueira

Pre-Sales Technical Consultant for North America at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Watch Webinar

IXIASOFT is thrilled to present our first ever webinar series. IXIAtalks is a monthly series dedicated to DITA, technical documentation and, of course, our very own IXIASOFT CCMS. Each month, a guest speaker is invited to share their knowledge about hot topics related to technical communications. Episode one — « The Rise of the SME » — features world-renowned DITA expert Keith Schengili-Roberts.

Date: September 12, 2018
Time: 11:00 AM – 11:35 AM EDT

Episode 1

The subject matter expert (SME) is a key player on technical documentation teams. But it hasn’t always been this way. Dig deep with Senior DITA Content Strategist Keith Schengili-Roberts, Product Owner Tristan Lépée, and madame speaker Sydney Jones to discover the reasons and implications behind « the rise of the SME » in the very first episode of IXIAtalks. Get a sneak peak of IXIASOFT CCMS in action with an in-depth demo at the end of the webinar.

Speakers

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT

Tristan Lépée

Product Owner / Lead UX at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT