The Emergence of the Common Information Experience For years, marketing, sales, tech pubs, and customer support operated independently throughout the customer journey. Customers were supplied with very different information in the...
For roughly six years, I have been keeping track of the number of technical writer job postings on indeed.com—the largest job aggregator website in the United States. With the exception...
In my book DITA For Print, I explain how to create a custom PDF plugin. The method I outline there is to first add stylesheets with the templates and attribute...
IXIASOFT CCMS Desktop has a staggering number of features. Without even getting into all the things you can configure in IXIASOFT CCMS—which is practically everything—there’s an abundance of buttons, options,...
Are you a competent technical communicator? The creation of information for use shall be assigned to competent persons (*)(*) ISO 82079 -article 10.1 Are you a competent person?Sure you are… because you...
What does management really care about? What's the most effective way to approach management about content reuse? How can DITA reduce localization costs? Learn the answers to these questions and more by downloading...
DITA XML can be daunting, especially for newcomers from authoring environments like MS Word. The fundamentals of good technical writing, however, are embodied in the DITA standard. Once you wrap...
For technical writers, the DITA standard represents three main things: a) a set of templates to follow, b) mechanisms for reuse and c) conditional publishing. A Closer Look at the DITA...
Miss our webinar? Watch the webinar and download DITA Specialist Leigh White's content inventory spreadsheet to get better control over your content. Description What does it mean to undergo a content audit? Why...
A content management system is a software that helps create, organize, and maintain digital content. Generally, CMSs support multiple users. They provide ample benefits for large businesses, including significant cost...