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The Emergence of the Common Information Experience For years, marketing, sales, tech pubs, and customer support operated independently throughout the customer journey. Customers were...

For roughly six years, I have been keeping track of the number of technical writer job postings on indeed.com—the largest job aggregator website...

Are you a competent technical communicator? The creation of information for use shall be assigned to competent persons (*)(*) ISO 82079 -article 10.1  Are you...

DITA XML can be daunting, especially for newcomers from authoring environments like MS Word. The fundamentals of good technical writing, however, are embodied...

For technical writers, the DITA standard represents three main things: a) a set of templates to follow, b) mechanisms for reuse and c)...

Miss our webinar? Watch the webinar and download DITA Specialist Leigh White's content inventory spreadsheet to get better control over your content. Description What does it...

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