Content review is imperative to documentation teams. Ensure your content gets the love it needs with the help of IXIASOFT CCMS.
As Reviewers, multiple subject matter experts (SMEs) can comment with the context of a map on a topic at the same time. In Collaborative Review, users don’t directly edit the content. Instead, they comment or “annotate” what’s there. This way, the SME can go through the content they have been asked to review, and comment on anything they want changed or added. With our authoring tools, annotations are displayed in line with the appropriate topic.
Experience a more cohesive workflow with the Reviewer for IXIASOFT CCMS. SMEs can review content on any device. Technical writers are able to concentrate on what they do best: communicate to users and become more effective mediators for providing information. IXIASOFT CCMS renders the technical documentation workflow more accurate and efficient.
With Track Changes Review, users can now track who did what, when, and why. When users check in a topic, map or image into the CCMS, it is versioned. Now, you can right-click on the topic wherever it appears (either search or within a map), right-click and select “revision history.” It shows you when the changes were made, who did them, the user comments on the changes, and any other relevant info. With this feature, users will always have previous versions to revert to.
The map-level approval component has the technical controls necessary for working in an FDA-CFR-21 environment, with both map-level approval (multiple approvers) and source topic-level approval (one approver). The feature is customizable with the approval mechanism, and is medical-device friendly.