Ixiasoft CCMS

IXIASOFT CCMS V5.2

February 28, 2019
Multiple screenshots of IXIASOFT CCMS 5.2.
IXIASOFT CCMS 5.2 offers a new and improved collaborative review module with table of contents navigation, the ability to reply to comments, and more.
With improved UX based on client feedback, and workflow more integrated with the collaborative review, the newest version of our CCMS lets users review content with the look and feel of a final document.
The map-level approval component has the technical controls necessary for 21 CFR part 11 compliance, with both map-level approval (multiple approvers) and source topic level approval (one approver). The feature is customizable with the approval mechanism, and is medical-device friendly.

Collaborative Review+

  • Layout in review mode is as close to the final version as possible
    – Download PDF
    – Allows CSS customization
  • Improved user experience (based on client feedback)
    – Replying to comments
    – TOC navigation
    – UI aligned with design from 5.0
    – Display topic status inside the review
    – Manage annotation in Eclipse
    – Generate output from collaborative review

Approval

  • Map-level approval – multiple approvers
    – Accept / reject
    – Default change status trigger (customizable)
    – Has the technical controls necessary for 21 CFR part 11 compliance
    – Generate output from approval object
  • Source topic level approval – 1 approver

A new CCMS Admin Tool is now available

  • User interface editor for AccessRights, Users, Roles and Groups

Server-side requirements

IXIASOFT TEXTML Server

  • IXIASOFT TEXTML Server 4.4.1.5182 and up
  • Operating system
    • Windows Server®
      • Windows Server® 2016 – recommended
      • Windows Server® 2012 R2 64-bit
      • Windows Server® 2012 64-bit
      • Windows Server® 2008 R2 64-bit
    • Linux® Red Hat®/CentOS version 7.x 64-bit only

IXIASOFT CCMS Web Server

  • Apache Tomcat® 9 (9.0.8) (provided by IXIASOFT during the installation)
  • Java™ JDK 8 u121 or above, 64-bit (provided by IXIASOFT during the installation)
  • IXIASOFT CCMS Content Store 5.1
  • Collaborative Review feature requires DITA OT 2.3.1 minimum
  • Operating system
    • Windows Server®
      • Windows Server® 2016 – recommended
      • Windows Server® 2012 R2 64-bit
      • Windows Server® 2012 64-bit
      • Windows Server® 2008 R2 64-bit
    • Linux® Red Hat®/CentOS version 7.x 64-bit only (changed Nov 28)

IXIASOFT CCMS Admin plugin

  • TEXTML Admin plugin 4.3.7.4299 and up
  • CCMS Admin plugin 5.2.80

Output Generator

  • Java 1.8.171 and up; 64-bit
  • Rendering software (such as Apache FOP, Antenna House, Miramo or RenderX)

Scheduler

  • Java 1.8.171 and up; 64-bit

Client-side requirements

IXIASOFT CCMS Web

  • The browser must support HTML5, CSS3, and JavaScript ES5 and must allow cookies
  • On Windows®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Last 3 major versions of Mozilla® Firefox®
    • Last 3 major versions of Microsoft® Edge™
    • Microsoft® Internet Explorer® 11
  • On Linux®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Last 3 major versions of Mozilla® Firefox®
  • On Mac®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Apple® Safari® 10.0.1 and up
    • Last 3 major versions of Mozilla® Firefox®

IXIASOFT CCMS Desktop

  • oXygen XML 20.x with a minimum version of oXygen 20.1
  • Eclipse 4.7.3 64-bit (package is available from the IXIASOFT download website)
  • Java® 1.8.172 64-bit (included the Eclipse package)
  • Versions of OS supported:
    • For local install:
      • Windows® 10 64-bit version – recommended
      • Windows 8.1 64-bit
      • Windows 8 64-bit
      • Windows 7 64-bit
    • For remote solutions (RDP or Citrix):
      • Windows Server® 2016 64-bit – recommended
      • Windows Server 2012 R2 64-bit
      • Windows Server 2012 64-bit
      • Windows Server 2008 R2 64-bit
    • macOS® will be available soon

Important

The IXIASOFT CCMS Desktop requires good communication with the server components. The latency needs to be better than 50 ms.

Build Numbers
Service Pack 2 - May 24, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-5878] The Prepare Localization Kit fails if it is configured to generate an output (enabled by default) using DITA OT 2.5.4. Contact IXIASOFT Support for assistance with a workaround.
  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • None

IXIASOFT CCMS Desktop

  • [DEV-8466] When creating an image using a PDF, sometimes the CCMS Desktop crashed without any error message. This issue has been fixed.
  • [DEV-7563] The Linguistic Review tool sometimes left content at translate=”yes” instead of setting it all to translate=”no”. This issue has been fixed.
  • [DEV-7523] When a user selected some text in a topic and clicked Link > Related Link to Topic on the right-click menu and then selected the Key option, only the topics open in the editor were displayed instead of all topics in the map that was open in DITA Map view. This issue has been fixed.
  • [DEV-4908] The Build Manifest feature required maps to be at the Localization:done state. The /system/templates/bmanifests/build-manifest.bmanifest configuration file can now specify which states can be included. For example, <locstatusend>Localization:review;Localization:done</locstatusend>.

IXIASOFT Dynamic Release Management

  • None

IXIASOFT Output Generator

  • None

IXIASOFT Scheduler

  • None

TEXTML

  • None

Documentation

  • None
Hot Fix 2 - May 7, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-5878] The Prepare Localization Kit fails if it is configured to generate an output (enabled by default) using DITA OT 2.5.4. Contact IXIASOFT Support for assistance with a workaround.
  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • None

IXIASOFT CCMS Desktop

  • [DEV-8484] For DRM deployments, performance issues were seen when editing topics in versions with a lot of content. This issue has been fixed.

IXIASOFT Dynamic Release Management

  • None

IXIASOFT Output Generator

  • None

IXIASOFT Scheduler

  • None

TEXTML

  • None

Documentation

  • None
Service Pack 1 - May 2, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-5878] The Prepare Localization Kit fails if it is configured to generate an output (enabled by default) using DITA OT 2.5.4. Contact IXIASOFT Support for assistance with a workaround.
  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • None

IXIASOFT CCMS Desktop

  • [DEV-8358] When using incremental localization in a DRM deployment, maps were not set to Localization:review status even though topics in the map were correctly set to Localization:tb translated. This issue has been fixed.
  • [DEV-8274] When importing content that was exported from the CCMS and contains self-references, an “Unable to import dita file: File contains unresolved references” error appeared. This issue has been fixed.
  • [DEV-8113] When the CCMS Desktop was unable to correctly read the system/conf/ditavalfolders.xml file, the Ditaval view moved all ditavals from their original subfolders to the root folder. This issue has been fixed and the ditavals are no longer moved. If you have experienced this issue please contact Customer Support.
  • [DEV-7947] If the default language in the system/conf/languages.xml file was set to English and you had multiple English languages defined, the CCMS randomly selected one of them as the default when creating topics. This issue has been fixed.
  • [DEV-7775] If you had a map with a subject scheme open in DITA Map view and enabled Show Profiling Attributes in the editor, IXIASOFT CCMS Desktop had performance issues after opening multiple topics. This issue has been fixed.
  • [DEV-7523] When a user selected some text in a topic and clicked Link > Related Link to Topic on the right-click menu and then selected the Key option, only the topics open in the editor were displayed instead of all topics in the map that was open in DITA Map view. This issue has been fixed.
  • [DEV-7384] If you had a topic open in the editor window and did a change status on that topic from a done state to a work state, an error message appeared in the editor stating that the file did not exist. Closing and reopening the topic cleared the error message. This issue has been fixed.
  • [DEV-7172] Topics were not resolved in the oXygen editor when right-clicking a map and selecting Open With > XML Editor with resolved topics. This issue has been fixed.
  • [DEV-5766] When a topic was assigned to a reviewer and had a due date set, the date dropped by one day when you added additional reviewers. This issue has been fixed.
  • [DEV-5655] When trying to publish a localized map, a “Cannot publish” error dialog box appeared with an empty Description field. This happened when the language code included a capital letter. This issue has been fixed.
  • [DEV-5647] When creating a new object, clicking the Save Settings button did not save the labels that were applied. This issue has been fixed.
  • [DEV-2793] When viewing a revision of a localized image that had been localized more than once, the incorrect image was displayed. This issue has been fixed.

IXIASOFT Dynamic Release Management

  • None

IXIASOFT Output Generator

  • None

IXIASOFT Scheduler

  • None

TEXTML

  • None

Documentation

  • None
Hot Fix 1 - March 21, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-5878] The Prepare Localization Kit fails if it is configured to generate an output (enabled by default) using DITA OT 2.5.4. Contact IXIASOFT Support for assistance with a workaround.
  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • [DEV-7963] The IXIASOFT CCMS Web installation failed with a “Retries exceeded, couldn’t reconnect to null” error when TEXTML SSL security was enabled. This issue has been fixed.

IXIASOFT CCMS Desktop

  • None

IXIASOFT Dynamic Release Management

  • None

IXIASOFT Output Generator

  • None

IXIASOFT Scheduler

  • None

TEXTML

  • [DEV-6982] In previous versions of TEXTML 4.4.1.x, some indexes became corrupted. This issue has been fixed.

Documentation

  • None
Initial Release - February 28, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-5878] The Prepare Localization Kit fails if it is configured to generate an output (enabled by default) using DITA OT 2.5.4. Contact IXIASOFT Support for assistance with a workaround.
  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • [DEV-7364] If two users were configured with the same name and email address but with a different domain or username and one was active=”false”, assignments were not correctly displayed in IXIASOFT CCMS Web. This issue has been fixed and users set to active=”false” are ignored.
  • [DEV-7356] Force track changes did not work when multiple authoring states were configured for the same role. This issue has been fixed.
  • [DEV-7190] Collaborative Review notifications were being sent to reviewers after a review was marked as done. This issue has been fixed.
  • [DEV-7039] Internet Explorer and Microsoft Edge displayed some icons, for example, the Revert icon, as very large. This issue has been fixed.
  • [DEV-6980] In IXIASOFT CCMS Web, moving a topic to Authoring:complete (or equivalent status) created a blank Revision History entry that was visible in IXIASOFT CCMS Desktop. This was a Known Issue and has been fixed.
  • [DEV-6941] When creating maps and topics in IXIASOFT CCMS Web, the configured attribute initial=”true” in map_status.xml and topic_status.xml was ignored. This caused the documents to be created with the wrong status. This issue has been fixed.
  • [DEV-6853] IXIASOFT CCMS Web was not able to open a map that referenced a subject scheme with empty keys. This issue has been fixed.
  • [DEV-6734] The Collaborative Review in IXIASOFT CCMS Web did not display text contained within <draft-comment> or <required-cleanup> elements. This was a Known Issue and has been fixed.
  • [DEV-6717] When a topic was edited in IXIASOFT CCMS Web, the XML was always reformatted to pretty-printed. This was a Known Issue and has been fixed.
  • [DEV-6555 The CCMS Web displayed a blank screen when logging in if a user had an orphan topic assigned to them. This issue has been fixed.
  • [DEV-6482] If a topic was created in IXIASOFT CCMS Desktop, it was not editable in IXIASOFT CCMS Web. This issue has been fixed.
  • [DEV-6480] When creating a topic in IXASOFT CCMS Web and then trying to add it to a different map using IXIASOFT CCMS Desktop, sometimes a “Cannot add object to the map” error appeared. This issue has been fixed.
  • [DEV-6363] In IXIASOFT CCMS Web, changing the filtering of assignments between maps and topics did not display the correct assignments in Internet Explorer. This issue has been fixed.
  • [DEV-6213] In IXIASOFT CCMS Web, performing a Move on a Collaborative Review removed it from the list of assignments but the number of assignments was not updated. This issue has been fixed.
  • [DEV-6018] When map templates included auto-generated topics in IXIASOFT CCMS Web, topics were created but they were not automatically assigned. This was a Known Issue and has been fixed.
  • [DEV-4639] After editing a topic that contained conkeyrefs in IXIASOFT CCMS Web, IXIASOFT CCMS Desktop did not display the correct child dependencies in the Dependencies view. This issue has been fixed.

IXIASOFT CCMS Desktop

  • [DEV-7692] The upgrade ditaval conversion script did not retain the <revprop> element. This issue has been fixed.
  • [DEV-7677] The IXIASOFT CCMS Desktop installation package did not support PowerShell 1.0 or 2.0. This issue has been fixed.
  • [DEV-7676] The trigger to check for out-of-scope map links did not run when a map was a child dependency of a build manifest. This issue has been fixed.
  • [DEV-7572] The strictParaConstraint.mod and strictSectionConstraint.mod IXIASOFT DTD plugins for DITA 1.2 had an error which caused a The element type “text” was already specified in the content model of the element decl “ph” error to appear when creating topics. This issue has been fixed.
  • [DEV-7246] There is a change in behaviour with the debug logs for IXIASOFT CCMS Desktop. When starting IXIASOFT CCMS Desktop, the DITA_CMS.log file is now always created and contains warnings and errors. When starting IXIASOFT CCMS Desktop in debug mode, a new log called DITA_CMS-[date].log is created and contains the debug information.
  • [DEV-7223] A map that contained an empty key would not load in DITA Map view. This issue has been fixed.
  • [DEV-7179] When generating output on a snapshot, the Ditaval dialog box was blank and did not list existing ditavals. This was a Known Issue and has been fixed.
  • [DEV-7174] When re-importing an image that had a filename extension change, for example from .jpg to .png, the existing image in the CCMS was not overwritten. It was created as a new image object. This issue has been fixed.
  • [DEV-7055] When using an entity declaration, such as nbsp, in a map title, the map failed to open in DITA Map view. This issue has been fixed.
  • [DEV-7009] Copying content in a topic and then using the right-click Paste Special > Paste as link (keyref) menu option displayed a “Could not find mapped key for dropped resource” error. This issue has been fixed.
  • [DEV-6935] It was not possible to customize the DITA Map view menu using the eclipseui.xml configuration file. This issue has been fixed and submenu items can now be removed.
  • [DEV-6848] In standard deployments, the Resolve Keys button in DITA Map view was not functional. This was a Known Issue and has been fixed.
  • [DEV-6839] When double-clicking an entry in the Revision History, IXIASOFT CCMS Desktop did not display the correct revision. This issue has been fixed.
  • [DEV-6754] When branching a reused topic in different maps and using the same branch tag, duplicate branched topics were created in the authoring cycle. This issue has been fixed and only one branched topic is created.
  • [DEV-6682] If an outputclass was defined for a taxonomy term, the outputclass was removed when editing the term via the Taxonomy view. This issue has been fixed.
  • [DEV-5867] For the concurrent localization method, if the localization kit was configured to export objects with the status Localization:review and if the status Localization:review was configured to have Localization:tb translated as the next state, the Prepare Kit action moved objects from Localization:review to Localization:tb translated. This issue has been fixed and the objects remain at Localization:review.
  • [DEV-2288] For the concurrent localization method, pre-localization kits did not set the translate=”yes” attribute correctly. This issue has been fixed.
  • [DEV-2105] When a topic title contained a keyref and did not include any text, a snapshot of the map was able to be created without error, but a “Title cannot be null or empty” error was displayed when trying to publish or branch the snapshot. This issue has been fixed.

IXIASOFT Dynamic Release Management

  • [DEV-5543] Renaming a DRM version required all content within the version to be lockable. This issue has been fixed and DRM versions with content at Authoring:done can now be renamed.
  • [DEV-3696] In DRM deployments, when a topic title contained a keyref and did not include any text, a “Title cannot be null or empty” error was displayed when trying to create a version from a tag that contained the topic. This issue has been fixed.

IXIASOFT Output Generator

  • [DEV-6868] When using a high DPI monitor, the Generate Output dialog box did not show all available selections. This was a Known Issue and has been fixed.
  • [DEV-6755] When generating an output, the ditaval was missing the processing instruction <?ixiasoft.ditaval.title ?> and <?ixiasoft.ditaval.description ?>. This issue has been fixed.

IXIASOFT Scheduler

  • None

TEXTML

  • [DEV-7052] TEXTML was case sensitive when checking the login domain for a user. If a user locked a map or topic using an all lowercase domain and then logged in using an all uppercase domain, the IXIASOFT CCMS Web would hang when loading the My Assignments Page. This issue has been fixed.

Documentation

  • None
IXIASOFT CCMS Desktop - Advanced User Guides (Standard)

The advanced user guide for IXIASOFT CCMS version 5.2 is packed with information to help users author, manage, publish, and track their documentation. Version 5.2 offers tremendous control and flexibility, allowing users to work modularly, re-use content in multiple deliverables, manage the localization process, and much more. Read on to get started.

IXIASOFT CCMS Desktop - Advanced User Guides (DRM)

The Dynamic Release Management module supports organizations managing many products. This guide provides a detailed overview on the DRM module (including terminology), and directions on setting up the documentation structure. Additionally, the guide covers topics like comparing and synchronizing documents, version tags, and setting your environment to use the DRM.

IXIASOFT CCMS Web - User Guide for Lite Users

This user guide covers the basics from A to Z. Not only will it teach you how to use IXIASOFT CCMS Web, it will help you understand the intricacies of how it works. Learn how to create and edit a map or topic, work on an assignment, or perform a collaborative review. This step-by-step guide makes it easy to get acquainted with version 5.2.

IXIASOFT CCMS - Administration Guides

The Administration Guide acts as a how-to for customizing IXIASOFT CCMS. Designed for administrators who configure and manage IXIASOFT CCMS, this guide covers it all, including topics like managing roles, users, and access rights, configuring localization, and troubleshooting.

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