Ixiasoft CCMS

IXIASOFT CCMS V6.0

September 5, 2019

IXIASOFT CCMS 6.0 focuses primarily on web tools for technical writers: a big milestone for IXIASOFT.

In previous versions of the CCMS, features were geared toward Contributors and Reviewers. Now, for the first time ever, features are designed specifically for DITA experts, like technical writers.

In addition to providing an all-new user experience, IXIASOFT CCMS 6.0 introduces three key features: search, unrestrained map/ topic/ image editing, and new user management features.

Search

Search by full text (supports search operators)

Filter by:

  • Document type
  • Status
  • Locked by

New Action Button:

  • Fork and edit (also available in My Assignments)
  • Infinite scroll
  • New view in banners: we added the product name and branches
  • Respects content level security

 

Unrestrained Map, Topic, and Image Editing

Advanced map/ topic editor

  • Manage map and topics with Oxygen

Add features like:

  • Insert DITA reference
  • Reuse content
  • Insert related links
  • Add attributes, including profiling attributes with values from subject scheme
  • XML view
  • Oxygen has been updated to v21

Edit Image

  • Edit the component image
  • Add, update, or delete a format
  • Define a default format to display

 

User Management Features

SAML

  • Connect with your company’s single sign-on (SSO)
  • Only available for the web platform

User Management

  • ​​​​​​Edit user profiles directly in the web platform

Server-side requirements

IXIASOFT TEXTML Server

  • IXIASOFT TEXTML Server 4.4.1.5219 and up
  • Hardware
    • CPU: Quad-core CPU
    • Memory: a minimum of 8 GB RAM per server (depending on DocBase size)
    • Disk: Fast storage with low latency is recommended for DocBase storage; either SSD drives or high-performance RAID arrays
  • Operating system
    • Windows Server®
      • Windows Server® 2016 – recommended
      • Windows Server® 2012 R2 64-bit
      • Windows Server® 2012 64-bit
      • Windows Server® 2008 R2 64-bit
    • Linux® Red Hat®/CentOS version 7.x 64-bit only

IXIASOFT CCMS Web Server

  • Apache Tomcat® 9 (9.0.8) (provided by IXIASOFT during the installation)
  • Java™ JDK 8 u121 or above, 64-bit (provided by IXIASOFT during the installation)
  • IXIASOFT CCMS Content Store 6.0
  • Collaborative Review feature requires DITA OT 2.3.1 minimum
  • Operating system
    • Windows Server®
      • Windows Server® 2016 – recommended
      • Windows Server® 2012 R2 64-bit
      • Windows Server® 2012 64-bit
      • Windows Server® 2008 R2 64-bit
    • Linux® Red Hat®/CentOS version 7.x 64-bit only (changed Nov 28)

IXIASOFT CCMS Admin plugin

  • TEXTML Admin plugin 4.3.7.4299 and up
  • CCMS Admin plugin 6.0.179

Output Generator

  • Java 1.8.171 and up; 64-bit
  • Rendering software (such as Apache FOP, Antenna House, Miramo or RenderX)

Scheduler

  • Java 1.8.171 and up; 64-bit

Client-side requirements

IXIASOFT CCMS Web

  • The browser must support HTML5, CSS3, and JavaScript ES5 and must allow cookies
  • On Windows®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Last 3 major versions of Mozilla® Firefox®
    • Last 3 major versions of Microsoft® Edge™
    • Microsoft® Internet Explorer® 11
  • On Linux®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Last 3 major versions of Mozilla® Firefox®
  • On Mac®:
    • Last 3 major versions of Google Chrome™ – recommended
    • Apple® Safari® 10.0.1 and up
    • Last 3 major versions of Mozilla® Firefox®

IXIASOFT CCMS Desktop

  • Oxygen XML 21.x with a minimum version of Oxygen 21.0
  • Eclipse 4.7.3 64-bit (package is available from the IXIASOFT download website)
  • Java® 1.8.172 64-bit (included the Eclipse package)
  • Versions of OS supported:
    • For local install:
      • Windows® 10 64-bit version – recommended
      • Windows 8.1 64-bit
      • Windows 8 64-bit
      • Windows 7 64-bit
    • For remote solutions (RDP or Citrix):
      • Windows Server® 2016 64-bit – recommended
      • Windows Server 2012 R2 64-bit
      • Windows Server 2012 64-bit
      • Windows Server 2008 R2 64-bit
    • macOS® will be available soon

Important

The IXIASOFT CCMS Desktop requires good communication with the server components. The latency needs to be better than 50 ms.

Build Numbers
Initial Release - September 5, 2019

Important Notes

Important

Install and upgrade documentation is available to current customers on the Downloads website.

Known Issues

IXIASOFT CCMS Web

  • [DEV-6756] The IXIASOFT CCMS Web installation program does not support the following characters in the password as clear text: & ‘ “. These characters can be used if the password is encrypted.

IXIASOFT CCMS Desktop

  • [DEV-6106] When importing SVG images that contain JPEG @xlink:href dependencies, the .jpeg files are renamed to .jpg. This causes an image error when viewing the topic in the oXygen editor. The workaround is to edit the SVG image to use a .jpg extension.

Bug Fixes

IXIASOFT CCMS Web

  • [DEV-8983] When assigning topics in CCMS Web, the Scheduler failed to send email notifications due to an incorrectly formatted email address. This issue has been fixed.
  • [DEV-8955] When searching for images in IXIASOFT CCMS Web, users were not provided with an indication that the search was either completed with 0 results or if it was still searching. This issue has been fixed.
  • [DEV-8866] Users were able to move a map to the review state using CCMS Desktop, but trying the same operation in CCMS Web caused an out-of-scope topic error. This issue has been fixed.

IXIASOFT CCMS Desktop

  • [DEV-9546] Citrix users sometimes encountered an “Error occurs trying to create new folder” message when trying to create a new ditaval folder. They also received an “An error occurred and labels could not be unlocked” message when trying to add new labels to the configuration. These issues have been fixed.
  • [DEV-9440] When the lock method in the system/conf/accessrights.xml configuration file used the use-specialization=”true” attribute, an error appeared when trying to lock an image or a resource. This issue has been fixed.
  • [DEV-8763] Sometimes a null pointer error appeared when trying to view the dependencies of an object. This issue has been fixed.
  • [DEV-8466] When creating an image using a PDF, sometimes the CCMS Desktop crashed without any error message. This issue has been fixed.
  • [DEV-8358] When using incremental localization in a DRM deployment, maps were not set to Localization:review status even though topics in the map were correctly set to Localization:tb translated. This issue has been fixed.
  • [DEV-8274] When importing content that was exported from the CCMS and contained self-references, an “Unable to import dita file: File contains unresolved references” error appeared. This issue has been fixed.
  • [DEV-8267] Users were unable to create snapshots for maps with out-of-scope links when bulk selecting the maps. The action was successful when selecting one map at a time. This issue has been fixed.
  • [DEV-8201] CCMS Desktop sometimes had performance issues when opening a map in the Oxygen editor with resolved topics. This issue has been fixed.
  • [DEV-8113] When the CCMS Desktop was unable to correctly read the system/conf/ditavalfolders.xml file, the Ditaval view moved all ditavals from their original subfolders to the root folder. This issue has been fixed and the ditavals are no longer moved. If you have experienced this issue please contact Customer Support.
  • [DEV-8045] In previous versions of CCMS Desktop, actions such as Insert variable from map, Insert external link from map, and Insert Taxonomy were available via the global Oxygen toolbar. Beginning in version 6.0, these actions are now available within the Oxygen editor via the right-click menu in the IXIASOFT CCMS submenu. This submenu also includes View Dependencies, Lock, Release, and Replace with Server Revision when in Author mode.
  • [DEV-7947] If the default language in the system/conf/languages.xml file was set to English and you had multiple English languages defined, the CCMS randomly selected one of them as the default when creating topics. This issue has been fixed.
  • [DEV-7801] If the system/conf/languages.xml configuration file did not have the “English” language defined, a java.lang.NullPointerException error appeared when trying to create a ditaval. This issue has been fixed.
  • [DEV-7775] If you had a map with a subject scheme open in DITA Map view and enabled Show Profiling Attributes in the editor, IXIASOFT CCMS Desktop had performance issues after opening multiple topics. This issue has been fixed.
  • [DEV-7724] When a topic was opened in the editor, the Oxygen integration plugin requested resource files from TEXTML which created extra processing load on TEXTML. This issue has been fixed.
  • [DEV-7718] CCMS Desktop had performance issues when loading maps with a lot of submaps. Users can now set a preference in Window > Preferences > IXIASOFT CCMS > General Behavior to load the submaps on demand in DITA Map view.
  • [DEV-7676] The trigger to check for out-of-scope map links did not run when a map was a child dependency of a build manifest. This issue has been fixed.
  • [DEV-7572] The strictParaConstraint.mod and strictSectionConstraint.mod IXIASOFT DTD plugins for DITA 1.2 had an error which caused a The element type “text” was already specified in the content model of the element decl “ph” error to appear when creating topics. This issue has been fixed.
  • [DEV-7563] The Linguistic Review tool sometimes left content at translate=”yes” instead of setting it all to translate=”no”. This issue has been fixed.
  • [DEV-7523] When a user selected some text in a topic and clicked Link > Related Link to Topic on the right-click menu and then selected the Key option, only the topics open in the editor were displayed instead of all topics in the map that was open in DITA Map view. This issue has been fixed.
  • [DEV-7384] If you had a topic open in the editor window and did a change status on that topic from a done state to a work state, an error message appeared in the editor stating that the file did not exist. Closing and reopening the topic cleared the error message. This issue has been fixed.
  • [DEV-5766] When a topic was assigned to a reviewer and had a due date set, the date dropped by one day when you added additional reviewers. This issue has been fixed.
  • [DEV-5655] When trying to publish a localized map, a “Cannot publish” error dialog box appeared with an empty Description field. This happened when the language code included a capital letter. This issue has been fixed.
  • [DEV-5647] When creating a new object, clicking the Save Settings button did not save the labels that were applied. This issue has been fixed.
  • [DEV-4891] Deleted subject schemes still appeared as valid selections in the Create Ditaval dialog box. This issue has been fixed.

IXIASOFT Dynamic Release Management

  • [DEV-4415] In a DRM deployment, releasing a topic containing an external reference using scope=”peer” sometimes caused an “Object contains invalid hrefs” error message to appear. This issue has been fixed.
  • [DEV-8490] Keydef entries were sometimes missing from DRM containerparts. This issue only occurred if the user had previously edited the containerpart in the editor which synched it to their workspace. When the user performed a subsequent DRM action that added a key to the containerpart, the update was made to TEXTML correctly but it was not added to the local copy in the workspace. When the user did another update to the same containerpart, the copy from the workspace was used which was missing the key. This issue has been fixed.

IXIASOFT Output Generator

  • [DEV-9398] When generating output from a snapshot using the FluidTopics output format, the /content/releases/ collection was not extracted from TEXTML which caused an error. This issue has been fixed.

IXIASOFT Scheduler

  • None

TEXTML

  • [DEV-8728] TEXTML had performance issue when executing write operations. This issue has been fixed.

Documentation

  • None

Writers and Advanced Users

IXIASOFT CCMS Desktop - Advanced User Guides (Standard)

The guides for Advanced users for IXIASOFT CCMS version 6.0 are packed with information to help users author, manage, publish, and track documentation on the desktop.

IXIASOFT CCMS Desktop - Advanced User Guides (DRM)

These guides are aimed at desktop users who are also using the Dynamic Release Management (DRM) module to manage their authoring environment.

IXIASOFT CCMS Web - User Guide for Writers (Standard)

This user guide covers what writers need to know when working with IXIASOFT CCMS Web 6.0.

IXIASOFT CCMS WEB - USER GUIDE FOR WRITERS (DRM)

This user guide is for writers working with the Dynamic Release Management (DRM) version of IXIASOFT CCMS Web 6.0.

Contributors and Reviewers

Administrators

IXIASOFT CCMS WEB - USER GUIDE FOR CONTRIBUTORS & REVIEWERS (STANDARD)

This guide is for occasional contributors and content reviewers. The guide teaches how to collaborate with writers and sign off on content that you have verified.

IXIASOFT CCMS WEB - USER GUIDE FOR CONTRIBUTORS & REVIEWERS (DRM)

This guide is aimed at occasional contributors and content reviewers within the Dynamic Release Management (DRM) version of IXIASOFT CCMS Web 6.0. The guide teaches how to collaborate with writers and sign off on content that you have verified.

IXIASOFT CCMS - ADMINISTRATION GUIDES FOR ON-PREMISE INSTALLATIONS

The administration guides are a how-to for customizing aspects of IXIASOFT CCMS. The guides are designed for administrators working with on-premise installations.

IXIASOFT CCMS - ADMINISTRATION GUIDES FOR DEDICATED SaaS INSTALLATIONS

The administration guides act as a how-to for customizing aspects of IXIASOFT CCMS. They are designed for administrators working with dedicated SaaS installations.

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