Turbocharge your Technical Documentation Process
Leveraging Structured Content and a CCMS
November 4, 2021
Your current document management system may not be enough or may not exist at all. Join us for our special free half-day IXIASOFT CCMS TechComm Summit where industry leaders will show you exactly how to transform your static documents created in Word, InDesign, FrameMaker or any other obscure format, into searchable digitalized structured content. This will allow you to streamline your documentation process while providing customers with personalized content right at their fingertips.
As an added bonus Metso:Outotec, a leading organization in the mining sector, will share their digital transformation experience and show you how they leverage a Component Content Management System (CCMS) to help them efficiently standardize, create, manage, and publish technical content inside a centralized work environment. And if that’s not enough, through an interactive panel discussion, we’ll even share tips and tricks on how to get your senior managers to embrace the future of technical documentation and get you started on your digital transformation journey.
IXIASOFT CCMS TechComm Summit is opened to all techcomm professions around the world. Feel free to join to hear rare insights on the future of technical documentation from our line-up of industry experts.
And just by registering, we’ll send you a recording of the Summit in case you can’t attend it live.
Agenda
2 PM – 6 PM CET | 9 AM – 1 PM EDT | 6 AM – 10 AM PDT
2 – 2:10 PM
Welcome + Housekeeping – Robert Bredlau, IXIASOFT (10 min)
2:10 – 2:55 PM
The Time to Move to Structured Content Is Now. – Pim Bekker, Etteplan (45 min)
Are you a techpub manager having difficulty managing and standardizing technical content provided in multiple formats such as MS Word, FrameMaker, InDesign or some other format? Is your content stored on multiple databases that are not interconnected and managed by other respective departments? Are you cutting and pasting content to create new releases of documents? Does your collaboration and review process consist of passing around PDFs or Word files, then trying to put all the pieces together? If so, it’s probably a good time modernize your documentation process to finally get rid of these inefficiencies and bottlenecks.
Join Pim Bekker, Senior Solutions Architect at Etteplan in a special presentation where he will show you how to get started on your digital transformation journey and all the resources that are available to make your transformation to structure content a reality. From standardization to content reuse to dynamically publishing personalized content on modern platforms and devices, Pim will show you the major benefits of moving to a structured content-based documentation model.
3:10- 3:55 PM
How Metso:Outotec Optimizes its Document Process with Structured Content Managed Through a CCMS – Jouni Lehtelä, Metso:Outotec (45 min)
Metso:Outotec’s documentation process was inefficient and overly complex. Prior to its merger with Metso, Outotec produced technical documentation in MS Word for over 260 products and multiple product lines.
As the manuals were in doc-format, subject matter experts would often make a copy of the manual set to add comments, delete content or add text. With multiple reviewers each making their own copy, the technical writer was soon faced with several sets of the manual each containing comments, sometimes contradictory, that needed to be compiled and merged into one coherent document. This process worked, but it was tedious, time consuming and was prone to human errors.
Join Jouni Lehtelä, Senior Technical Documentation Specialist at Metso:Outotec as he shows us how Metso:Outotec optimizes its documentation process by digitizing and structuring its technical content with the help of Etteplan. Jouni will also show us how Metso:Outotec leverages IXIASOFT’s Component Content Management System (CCMS) to create, manage, standardize, collaborate, review and publish personalized content – all from a centralized work environment.
4:10 – 4:55 PM
Interactive Discussion Panel I How to Get Management Approval to Reinvent your Documentation Process – Henna Kormu, Sulzer – Bernhard Waage, Ninefeb – Julian Murfitt, Mekon – Caroline Couvrette, IXIASOFT (45 min)
Moving toward digitalization and structured content managed through a centralized CCMS is something you really want to do. You are now faced with the daunting task of securing approvals and support from senior managers, team members and possibly other departments as a whole. But how can you make this happen and where do you even start?
Join Henna Kormu, Development Manager and Product Documentation at Sulzer; Julian Murfitt, CEO at Mekon; Bernhard Waage, Founder of Ninefeb; and Caroline Couvrette, VP Sales and Marketing at IXIASOFT in a special interactive discussion panel where they will share real-life tips and tricks on how to overcome any obstacles you may face when pitching your proposal to senior managers and stakeholders.
Based on years of industry experience, our panelists will also give you guidance on how to build a business case related to efficiency and productivity gains, and how to manage change within your documentation team and other departments.
5:10 – 5:40 PM
Handling Content in a CCMS – For Efficient Content Development and Flow – Nolwenn Kerzreho, IXIASOFT (30 min)
You’ve heard a lot about the efficiencies of using structured content managed through a centralized CCMS during our prior sessions, but don’t you want to see IXIASOFT CCMS live? Don’t worry, this demonstration doesn’t assume any prior knowledge of DITA, XML or CCMS.
Join Nolwenn Kerzreho Technical Account Manager at IXIASOFT, to find out how to do more with less! Get a sneak-peek of IXIASOFT CCMS to discover single-source content in action:
• Discover the authoring experience
• See how to reuse content and variables
• Publish to multiple output and enhance your customer’s experience
• Collaborate with editors and reviewers
• Handle the differences between variants of product information
This sneak-peek also includes a question-and-answer period when your questions will be answered by IXIASOFT’s team of experts.
5:40 – 5:50 PM
Closing notes – Robert Bredlau, IXIASOFT (10 min)
Speakers
Host – Robert Bredlau
Business Development Director IXIASOFT Europe
Check out our line-up of industry experts!
Pim Bekker
Senior Solutions Architect at Etteplan
Nolwenn Kerzreho
Technical Account Manager at IXIASOFT
Henna Kormu
Development Manager – Product Documentation at Sulzer
Jouni Lehtelä
Senior Technical Documentation Specialist
at Metso-Outotec
Julian Murfitt
CEO at Mekon
Bernhard Waage
Founder at Ninefeb
Register
FAQ
Who can attend IXIASOFT CCMS TechComm Summit
IXIASOFT CCMS TechComm Summit is a special free half-day event designed for content professionals interested in structured content authoring, and streamlining their documentation process. Our line-up of industry leaders will show you exactly how to transform your static documents created in Word, InDesign or FrameMaker, into searchable personalized structured content.
IXIASOFT CCMS TechComm Summit is opened to all techcomm professions around the world!
When will this event take place?
IXIASOFT CCMS TechComm Summit will take place online on November 4 from 2 PM – 6 PM CET I 9 AM – 1 PM EDT | 6 AM – 10 AM PDT.
How do I join on the day of the event?
Upon registering to the event, you will receive a confirmation email with joining instructions. This event is accessible from desktop, mobile and tablet devices.
Will the sessions be recorded?
Yes! Just by registering, we’ll send you a recording of the Summit in case you can’t attend it live, or just want to share them with colleagues.
My question is not listed here. Who do I contact?
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