IXIAtalks – Episode 7

Episode 7: Customer Experience and Omnichannel Content Strategy

IXIAtalks – Episode 7

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Customer Experience and Omnichannel Content Strategy

Date and Time

This webinar originally aired on:
Friday, June 7, 2019


Here’s what you’ll learn during the webinar:

Are you looking for ways to deliver outstanding experience to your customers?

Listen to IXIAtalks: episode 7 to learn the key role of technical content in doing so.

Keith Schengili-Roberts, senior DITA content strategist at IXIASOFT, explores how you can build a content strategy that flips perceptions about technical content as a cost center and demonstrates how it contributes to business growth.


Headshot of man smiling in black and white

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT