Author: Sydney Jones

Are you a competent technical communicator? The creation of information for use shall be assigned to competent persons (*)(*) ISO 82079 -article 10.1  Are you a competent person?Sure you are… because you love writing. That’s why you decided to move to technical writing.If you excel at English...

DITA XML can be daunting, especially for newcomers from authoring environments like MS Word. The fundamentals of good technical writing, however, are embodied in the DITA standard. Once you wrap your head around a few simple concepts, it is not as hard as it first...

For technical writers, the DITA standard represents three main things: a) a set of templates to follow, b) mechanisms for reuse and c) conditional publishing.   A Closer Look at the DITA Standard Contrary to popular belief, DITA authoring is simple. DITA for writers is neither a tool...

Miss our webinar? Watch the webinar and download DITA Specialist Leigh White's content inventory spreadsheet to get better control over your content. Description What does it mean to undergo a content audit? Why is a creating a content inventory so important? Learn the myriad benefits of cleaning up your content...

A content management system is a software that helps create, organize, and maintain digital content. Generally, CMSs support multiple users. They provide ample benefits for large businesses, including significant cost savings, increased collaboration among team technical documentation team members (even the non-technically minded), and total...

AuthorsSYDNEY JONES HEAD OF MARKETING COMMUNICATIONS AT IXIASOFT  SHARON FIGUEIRA PRE-SALES ENGINEER FOR NORTH AMERICA AT IXIASOFT  Tech writers work hard to understand the domain, terminology, and specifications of each product. Often, the most challenging part of the process is getting quality review from SMEs.When doc bugs come in,...

  Date and Time Date: November 1, 2018 Time: 11:00 AM - 12:00 PM EDT Episode 2 It's no secret; getting the review you need for high quality documentation can be tough.When you are working towards a deadline on highly technical content a proactive, collaborative reviewer is critical. Episode 2 of IXIAtalks...

AuthorKEITH SCHENGILI-ROBERTSSENIOR DITA CONTENT STRATEGIST MARKET RESEARCHER AT IXIASOFT CHAIR OF OASIS DITA ADOPTION COMMITTEE  SAP uses open-source components to make content more usable and visually appealing, and to take user assistance to the next level.Do you remember when software documentation was delivered in frozen headered and footered PDF...

IXIASOFT is thrilled to present our first ever webinar series. IXIAtalks is a monthly series dedicated to DITA, technical documentation and, of course, our very own IXIASOFT CCMS. Each month, a guest speaker is invited to share their knowledge about hot topics related to technical...

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