Watch Webinar

Date:
March 5, 2019
Time:
11:00 AM – 12:00 PM EDT

Episode 4

By now it’s well known you can obtain useful DITA production metrics.
But measuring reuse in particular is tricky, since there are many ways to measure it.

Do you measure reused topics between incremental versions of the same document or not? If a bookmap shares the same map as another, do you count the map along with all of its topics? And what about images—would you consider using your company logo and an illustration of a part for a product to be equivalent instances of reuse?

This co-presentation by IXIASOFT Senior DITA Content Strategist Keith Schengili-Roberts and Ericsson’s Information Architect Sari Eklund explores the creation, rationale and use of two separate but complementary DITA metrics that focus on content reuse.

Speakers

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT

Sari Eklund

Information Architect at Ericsson

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Watch Webinar

Date: January 24, 2019
Time: 11:00 AM – 12:00 PM EDT

Episode 3

Tune in to IXIAtalks: Episode 3 to unpack the meaning of a content inventory and audit, explore the differences between the two, and learn why both are crucial to a successful content strategy.

Learn how to get started with your own inventories and audits with simple content examples from DITA Specialist Leigh White.

See you January 24th!

Speakers

Leigh White

DITA Specialist at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Join us at CIDM’s IDEAS Online Conference, January 22-23, 2019. IXIASOFT is honoured to speak at this event.

Demonstrating Reuse Payoffs

Presented by Sharon Figueira, IXIASOFT pre-sales consultant & Keith Schengili-Roberts, IXIASOFT market researcher and DITA evangelist.

Date: Tuesday, January 22
Time: 12:00 PM –1:00 PM Pacific Time

Reuse is the gateway to efficient, controlled, quality content which is easy to maintain and fast to update. It’s so obvious to the information professional and yet so difficult to engage management and get their support, especially in organizations where tech pubs are barely visible (unless there is a problem of course…).

What can attendees expect to learn?

This presentation discusses the key factors that command VP attention, how to engage successfully with management, and how to demonstrate the big pay-offs your team can deliver with a reuse strategy to convince budget holders. The presentation will include some tools that you can use to build a business case to sell content reuse to your management team.

Winter Agenda – Day 1

Join us at the 2018 Content Management Strategies/ DITA Europe Conference.

Creating Content Experience Ecosystems

Date: November 5 – 6, 2018
Time: N/A

Meet us at DITA Europe, the biggest tech solutions hub where information development experts from around the world will be waiting to connect with you! With over 30 speakers, the best content management solutions and 13 Sessions in the Technology Test Kitchen, we are confident that you will find what you are looking for.

Meet the Presenter

Nolwenn Kerzreho has over a decade of experience in the technical communication industry, and is IXIASOFT’s technical account manager for Europe. She teaches technical communication at European Master in Translation at University Rennes 2, where she introduced DITA in 2009. Based in France, Nolwenn has international work experience in the chemical, language, telecom, and high-tech industries. An international author and speaker, Nolwenn holds a Master’s degree in Technical Communication, Terminology, Translation, and Project Management.

Presentation Abstract

When moving to DITA, most organizations analyze how to best reuse content throughout their product documentation. Upon discovery, most also realize how product content has different provenance and constraints: legal, development and labs, training, and safety. This model, however, will only get you so far. In order to maximize reuse and consistency and enable easier management, organisations must think about the entire life-cycle of the product content and anticipate how it can meet the needs of users throughout its existence.

It’s time for documentation managers to model the different life-cycles for their documentation sets.

What can attendees expect to learn?

No matter your proficiency, this conference offers engaging and inspirational sessions with topics like:

• Adopting DITA, Markdown, or other XML structures
• Implementing a component content management system
• Creating corporate taxonomies
• Social media strategies
• Effectively reusing content
• Team management
• Collaborating across the enterprise

Watch

Date: November 1, 2018
Time: 11:00 AM – 12:00 PM EDT

Episode 2

It’s no secret; getting the review you need for high quality documentation can be tough.

When you are working towards a deadline on highly technical content a proactive, collaborative reviewer is critical. Episode 2 of IXIAtalks explores the impact of bad review and the dire consequences it can have for the quality of technical documentation. Join IXIASOFT’s own Sharon Figueira to discover the reasons behind this common issue, and the ways in which technical writers and subject matter experts (SMEs) can improve their collaboration and benefit the documentation and the customer.

Speakers

Sharon Figueira

Pre-Sales Technical Consultant for North America at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Join us at the STVY Fall Seminar 2018: What Works Best for Your Products?

Creating Content Experience Ecosystems

Date: November 1 – 2 , 2018
Time: N/A

Discover new cost-effective ways to deliver content to customers at the 2018 STVY Fall Seminar. Learn how these developments have given birth to several new buzzwords, including Information 4.0, Big Data, Chatbots, VR, AR, and AI, and which words are most suitable for your products.

Join IXIASOFT in attending the STVY Fall Seminar 2018 where expert speakers will introduce new technologies and help pair solutions with the appropriate product.

What can attendees expect to learn?

Sessions will be held around the following topics:

• Documentation with a chatbot
• AI
• Publishing
• XR
• Document Management

Join us at LavaCon’s Content Strategy Conference from October 21 – 24, 2018.

Creating Content Experience Ecosystems

Date: October 21 – 24, 2018
Time: N/A

This conference started in Hawaii as a way to get senior content professionals, content strategists, and documentation managers out of the office and working on their professional development. Its main goal is to create a community where content professionals can learn, share, explore, and make connections with translation, consulting, and tool vendors.

What can attendees expect to learn?

This year, keynote speakers include Karen McGrane, Michael Goldberg, Jim Edmunds, and Megan Gilhooly. The presentations aim to educate attendees about rapidly changing technology, customer demographics, and new tools circulating the market.

Join us at the CIDM’s new one-day regional conference on September 26, 2018. IXIASOFT is honored to speak at this event.

“Highlight Reel” of Innovative and Successful Strategies in Information Development

Date: September 26, 2018
Time: N/A

This conference will showcase the best of the best in information development.

What can attendees expect to learn?

Attendees can expect to learn about current trends in the industry, future developments, and best practices. Sessions are meant to be educational, not market-focused.

Watch Webinar

IXIASOFT is thrilled to present our first ever webinar series. IXIAtalks is a monthly series dedicated to DITA, technical documentation and, of course, our very own IXIASOFT CCMS. Each month, a guest speaker is invited to share their knowledge about hot topics related to technical communications. Episode one — “The Rise of the SME” — features world-renowned DITA expert Keith Schengili-Roberts.

Date: September 12, 2018
Time: 11:00 AM – 11:35 AM EDT

Episode 1

The subject matter expert (SME) is a key player on technical documentation teams. But it hasn’t always been this way. Dig deep with Senior DITA Content Strategist Keith Schengili-Roberts, Product Owner Tristan Lépée, and madame speaker Sydney Jones to discover the reasons and implications behind “the rise of the SME” in the very first episode of IXIAtalks. Get a sneak peak of IXIASOFT CCMS in action with an in-depth demo at the end of the webinar.

Speakers

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT

Tristan Lépée

Product Owner / Lead UX at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Join us this August at the Technical Communication Symposium at Tokyo Gakugei University (Koganei Campus). IXIASOFT is honored to speak at this event.

Connecting Audiences through New Technologies

Date: August 28 – 29, 2018
Time: 9:00 AM – 6:00 PM

What can attendees expect to learn?

This conference will discuss how people and goods are connected through emerging technologies such as AI, IoT and M2M, and how to extract value from large amounts of bi-directional data.