Watch

Date: November 1, 2018
Time: 11:00 AM – 12:00 PM EDT

Episode 2

It’s no secret; getting the review you need for high quality documentation can be tough.

When you are working towards a deadline on highly technical content a proactive, collaborative reviewer is critical. Episode 2 of IXIAtalks explores the impact of bad review and the dire consequences it can have for the quality of technical documentation. Join IXIASOFT’s own Sharon Figueira to discover the reasons behind this common issue, and the ways in which technical writers and subject matter experts (SMEs) can improve their collaboration and benefit the documentation and the customer.

Speakers

Sharon Figueira

Pre-Sales Technical Consultant for North America at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Join us at the STVY Fall Seminar 2018: What Works Best for Your Products?

Creating Content Experience Ecosystems

Date: November 1 – 2 , 2018
Time: N/A

Discover new cost-effective ways to deliver content to customers at the 2018 STVY Fall Seminar. Learn how these developments have given birth to several new buzzwords, including Information 4.0, Big Data, Chatbots, VR, AR, and AI, and which words are most suitable for your products.

Join IXIASOFT in attending the STVY Fall Seminar 2018 where expert speakers will introduce new technologies and help pair solutions with the appropriate product.

What can attendees expect to learn?

Sessions will be held around the following topics:

• Documentation with a chatbot
• AI
• Publishing
• XR
• Document Management

Join us at LavaCon’s Content Strategy Conference from October 21 – 24, 2018.

Creating Content Experience Ecosystems

Date: October 21 – 24, 2018
Time: N/A

This conference started in Hawaii as a way to get senior content professionals, content strategists, and documentation managers out of the office and working on their professional development. Its main goal is to create a community where content professionals can learn, share, explore, and make connections with translation, consulting, and tool vendors.

What can attendees expect to learn?

This year, keynote speakers include Karen McGrane, Michael Goldberg, Jim Edmunds, and Megan Gilhooly. The presentations aim to educate attendees about rapidly changing technology, customer demographics, and new tools circulating the market.

Watch Webinar

IXIASOFT is thrilled to present our first ever webinar series. IXIAtalks is a monthly series dedicated to DITA, technical documentation and, of course, our very own IXIASOFT CCMS. Each month, a guest speaker is invited to share their knowledge about hot topics related to technical communications. Episode one — “The Rise of the SME” — features world-renowned DITA expert Keith Schengili-Roberts.

Date: September 12, 2018
Time: 11:00 AM – 11:35 AM EDT

Episode 1

The subject matter expert (SME) is a key player on technical documentation teams. But it hasn’t always been this way. Dig deep with Senior DITA Content Strategist Keith Schengili-Roberts, Product Owner Tristan Lépée, and madame speaker Sydney Jones to discover the reasons and implications behind “the rise of the SME” in the very first episode of IXIAtalks. Get a sneak peak of IXIASOFT CCMS in action with an in-depth demo at the end of the webinar.

Speakers

Keith Schengili-Roberts

Senior DITA Content Strategist at IXIASOFT

Tristan Lépée

Product Owner / Lead UX at IXIASOFT

Sydney Jones

Madame Speaker / Head of Marketing Communications at IXIASOFT

Join us this August at the Technical Communication Symposium at Tokyo Gakugei University (Koganei Campus). IXIASOFT is honored to speak at this event.

Connecting Audiences through New Technologies

Date: August 28 – 29, 2018
Time: 9:00 AM – 6:00 PM

What can attendees expect to learn?

This conference will discuss how people and goods are connected through emerging technologies such as AI, IoT and M2M, and how to extract value from large amounts of bi-directional data.

https://ideas.infomanagementcenter.com/2018-winter-agenda-day-2/
Join us at the CIDM’s Winter IDEAS Online Conference, January 23 – 24, 2018. IXIASOFT is honored to be a sponsor and speaker.

Fashioning Style Guides for Your Technical Communications Team

by Keith Schengili-Roberts, IXIASOFT Market Researcher and DITA Evangelist

Date: Wednesday, January 24
Time: 11:00 AM – 12:00 PM Pacific Time

Having problems with inconsistently written documentation? Is there a distinct difference in the tone along with the look-and-feel of your user manuals? If the answer is yes, you need to develop a style guide for your technical writing team. Keith Schengili-Roberts (IXIASOFT) talks about what they are, why you need them, and how to get started in creating one. While not focusing exclusively on DITA, Keith discusses why a separate DITA style guide—for the consistent expression of your content at the XML-level—should also be considered a requirement for any technical communications team working with this standard.

What can attendees expect to learn?

While DITA and content reuse can help ensure content consistency, having a style guide is a sure way to provide your technical writing team with the information they need to provide a consistent tone in the documentation they produce. This presentation focuses on the foundations and resources to help build two distinct types of style guides: one for general writing purposes, and the other for proper coding in DITA XML.