MadCap IXIA CCMS Testimonials
With MadCap IXIA CCMS, the time it took to create our manuals was reduced considerably. Our technical writers no longer had to work with 10 different manuals and workflows and this represented an efficiency gain of 30% for our most popular product.
Jouni Lehtelä | Senior Technical Documentation Specialist, Metso
“Adopting XML and a CCMS with a sound architecture and processes is one of the best decisions you can make to future-proof your organisation. With DITA, structured writing, and the MadCap IXIA CCMS, we can do great things.
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Raymond Bissonnette
Senior Training Advisor | Énergir
“By establishing a straightforward and structured authoring style, and by organizing text and metadata, the MadCap IXIA CCMS makes it easy to apply minimalism and enables better production lead times. This system is particularly well adapted to the way we create and use content today.
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Tiffany Lainé
Product Owner | Lyra
“IXIASOFT is honest, dynamic and responsive. It has a clear, long-term vision for its CMS and welcomes customer input into what new features could be implemented to maintain its best-in-class nature.
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Anna Hartman
Technical Publications Solutions Manager | SAP
“It was a big challenge for us to create and manage DITA content. With no CCMS use case in Japan, it was a courageous decision for us to choose a CCMS. Plus, our master language of Japanese is structured differently than western languages. With the support of the unified IXIASOFT Japan and HQ, however, our documentation process achieved orbit without any accidents, and we succeeded in significant translation cost reduction. Arigato, IXIASOFT!
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Masaki Hori
Strategic Planner | Omron
“IXIASOFT is patient, they went in assuming that I had experienced an issue (some support folks at other companies seem to doubt I have a problem), and they were persistent until the root cause was found. The fix IXIASOFT came up with was fast, and worked the first time. No one could ask for anything more than that!
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Alan Troup
Technical Writer and CMS Administrator | HPE Nimble Storage
“I really like the people at IXIASOFT. They’re a good group who are passionate about what they do and smart about what they’re building. We’re big fans.
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Information Architect
Intel
“The people at IXIASOFT have been at the heart of the DITA revolution in information development since the very beginning. They supported DITA development and ensured that content management users had the tools they needed to achieve financial and organizational success. It has always been a pleasure for me to work with the IXIASOFT team.
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JoAnn Hackos
Founder | CIDM
“In the past, we would send the Frame files to the localization vendors, and they would handle all workflow thereafter, including processing, translation, and generating output. Today, with MadCap IXIA CCMS, we have brought all the workflow back under our streamlined processes, except for the translation itself.
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Manager
SAP
“In the past, we would send the Frame files to the localization vendors, and they would handle all workflow thereafter, including processing, translation, and generating output. Today, with MadCap IXIA CCMS, we have brought all the workflow back under our streamlined processes, except for the translation itself.
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Anna Hartman
Technical Publications Solutions Manager | SAP
“We selected TEXTML Server mostly because of its overall quality and efficiency – we also wanted to develop a solution that was standards-based, easy to integrate and future-proof. MadCap IXIA CCMS’s native XML database demonstrated the highest performance and reliability available on the market today.
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Isidro Encinas
Director | ProtecMedia
