DITA Production Metrics: Looking at Topic Ratios

Title page for DITA production metrics article

What I think is still a largely under-appreciated aspect of DITA is that it enables documentation teams to measure ongoing content production and quality. Much has been written about DITA metrics, and the majority of that content focuses on measuring the Return on Investment (ROI) for moving to DITA plus a CCMS. But once the ROI for your company’s investment in DITA has been established, continuing measurements can be made that can help improve the quality of content that your documentation team produces…