EPISODE 10: HOW TO CHANNEL THE KNOWLEDGE OF TECHNICAL EXPERTS INTO PERFECTLY CRAFTED CONTENT
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HOW TO CHANNEL THE KNOWLEDGE OF TECHNICAL EXPERTS INTO PERFECTLY CRAFTED CONTENT
Subject matter experts (SMEs) are increasingly being asked to contribute more content directly for product documentation. But SMEs are not technical writers. Their work often needs to be corrected for style, terminology usage, and to ensure the message reflects the company brand. What is the solution to this perennial problem?
Join Keith Schengili-Roberts (IXIASOFT) and Philipp Baur (Congree), to discuss why SMEs are increasingly being asked to contribute directly to technical documentation, the typical issues they encounter, and how they can be overcome using an electronic style guide with linguistic intelligence within the IXIASOFT CCMS.
Product Manager, Congree Language Technologogies
Senior DITA Content Strategist, IXIASOFT