Agile methodology emerged in the software development industry in the early 2000s. Many software development projects in the 1990s either failed, exceeded budget or were late. Agile methodology was a...
Over the past decade, DITA, an XML-based open standard, has gained increasing popularity in technical communication. DITA enables businesses to publish smart and consistent technical content while saving costs. Companies...
Businesses decisions revolve largely around data and the ability to use it. Generating and upholding good data hygiene is critical to ensuring these decisions are sound.In this blog, learn how...
Recent technological innovations have significantly facilitated the possibility to personalize user experience. The information required to provide them with the best experience possible are easily accessible on the web, and...
With IXIASOFT CCMS and DITA XML, training developers can reuse and repurpose learning objects and technical content in the training documentation. They can also easily deliver lessons and assessments into...
As we turn over into a new year (and decade!), it’s time to look back at 2019 from start to finish. From developing new features in the IXIASOFT CCMS to...
“Findable content” has been a buzzword for a few years. In the context of customer experience, it is crucial. In IXIAtalks: episode 11, host Sydney Jones met with VP of...
What Are Business Rules Business rules define or constrain some aspect of business, and always resolve to true or false. They assert business structure or control or influence the behavior of...
As content creators, and even as CCMS vendors, we easily find ourselves heads-down in our own little worlds, solving our own problems, finding our own way. Wouldn’t it be great...
Over the years, technical writers evolved to be more than just writers. They are now being asked to provide a strategic value-add by structuring technical content and optimizing its delivery...