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Our techcomm blog covers it all. Read what IXIASOFT experts have to say about documentation best practices and industry trends.

As content creators, and even as CCMS vendors, we easily find ourselves heads-down in our own little worlds, solving our own problems, finding our own way. Wouldn’t it be great...

The Emergence of the Common Information Experience For years, marketing, sales, tech pubs, and customer support operated independently throughout the customer journey. Customers were supplied with very different information in the...

For roughly six years, I have been keeping track of the number of technical writer job postings on indeed.com—the largest job aggregator website in the United States. With the exception...

What exactly is Information 4.0? Industry 4.0 is the term for firms using automated systems and data within a “Smart Factory” environment to create increasingly customized products where physical goods are...

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