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Our techcomm blog covers it all. Read what IXIASOFT experts have to say about documentation best practices and industry trends.

The Emergence of the Common Information Experience For years, marketing, sales, tech pubs, and customer support operated independently throughout the customer journey. Customers were supplied with very different information in the...

For roughly six years, I have been keeping track of the number of technical writer job postings on indeed.com—the largest job aggregator website in the United States. With the exception...

What exactly is Information 4.0? Industry 4.0 is the term for firms using automated systems and data within a “Smart Factory” environment to create increasingly customized products where physical goods are...

Are you a competent technical communicator? The creation of information for use shall be assigned to competent persons (*)(*) ISO 82079 -article 10.1  Are you a competent person?Sure you are… because you...

What are production metrics, and why should we measure them? In a nutshell, production metrics provide the ability to:Set more accurate project estimatesGood from a project management standpoint Justify...

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