Connect to CCMS Web in a dedicated SaaS deployment without SSO

Connecting to IXIASOFT CCMS Web involves pointing a web browser to a specific URL and logging in using the credentials specific to IXIASOFT CCMS .

This procedure assumes SSO is not implemented in IXIASOFT CCMS.
  1. If you have never logged in to any component of IXIASOFT CCMS before, change your temporary password in remote desktop.
    1. In a web browser, go to the IXIASOFT CCMS landing page for your installation.
      The landing page is specified in your account creation email message from IXIASOFT. For example, enter https://customer-ccms.ixiasoft.net/, where customer is the domain that was specified in the email.
      IXIASOFT CCMS landing page
    2. Click Change password.
    3. Enter your domain\username using the domain and username specified in your account creation email from IXIASOFT.
      Note: Be sure to enter the domain and backslash "\" before your username.
    4. Enter your current password, which is specific to IXIASOFT CCMS.
    5. Enter your new password twice.
    6. Click Sign in.
  2. To log in to CCMS Web do the following:
    1. Go to the IXIASOFT CCMS landing page.
    2. Click IXIASOFT CCMS Web.
    3. Log in using the password specific to IXIASOFT CCMS.
    Tip: Bookmark the page for future use.
The My Assignments page appears, and you are ready to work on an assignment.