Import error: File contains unresolved references

This error occurs when one of the files references another file, but the other file is neither in IXIASOFT CCMS nor is it included with the files being imported.

Description

You receive a message in the Import Errors dialog similar to this:

Unable to import dita file: File contains unresolved references: .../.../filename.dita; file: .../.../importFilename.dita

Solution

Check the folder with the files that you are importing to ensure that the .../.../filename.dita file is included.

Note: .../.../importFilename.dita refers to the file that cannot be imported. You can also check that the reference in this file is correct.