IXIASOFT CCMS troubleshooting FAQs answering the most common issues administrators encounter.
You can find the version number for several different components of MadCap IXIA CCMS.
You can break the lock using the TEXTML Administration perspective.
It's possible the Administration plugin is not installed.
You need to obtain debug information on the plugins and dropins so you can investigate the cause of the failure.
You need to create the Acrolinx dropin from the Acrolinx public update site.
You can remove some temporary files to clear up disk space.
You can upgrade the client to the latest dropins but configuration updates need to be done for each build.
You need to declare the entity in your DTDs.
On MacOS, the eclipse.ini file is hidden inside the Eclipse.app bundle.
You can split the Content Store into multiple parts using 7-Zip.
You can split the Content Store archive into multiple parts using the split command.
You can create an index to show a Yes or No value in a display column.
You can add a column to indicate maps that are empty.
You can add the doctype to a system configuration file.
This section contains FAQs for troubleshooting IXIA CCMS Desktop.
