Administrative constraints in dedicated SaaS deployments
Some administration information in these guides applies only to on-premise deployments because MadCap Software handles the tasks for customers with dedicated SaaS deployments.
Note: IT-related administrative tasks are constrained in dedicated
SaaS deployments by design.
| Component use |
Constraint |
Alternative |
|---|---|---|
|
Develop output plugins or modify the DITA OT in Output Generator |
Accessible only indirectly with a special tool | Use Output Generator Access Tool, which is available upon request to those with coding skills |
|
Administer Output Generator |
Not available | None, since MadCap Software handles this for you |
| Administer CCMS Web server | Not directly accessible, but you can develop frameworks and request other changes | To upload frameworks, Oxygen Web plugins, or other backend functions, submit a Support ticket |
| Back up and restart components | Not available | None, since MadCap Software handles this for you. |
| Change CCMS Desktop low-level settings | Not available | To change Eclipse plugins, add an Oxygen Desktop framework, or change other Eclipse settings, submit a Support ticket |
| Modify the CCMS Scheduler configuration | Not available | To request changes, submit a Support ticket |
| Administer TEXTML Server and the TEXTML Administration perspective | Not available | None, since MadCap Software handles this for you |