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Our techcomm blog covers it all. Read what IXIASOFT experts have to say about documentation best practices and industry trends.
Demonstrating Information Development Business Value
The value of information developers is increasing in businesses across the globe. Their work plays a central part in customer…
Automatically Generating Annotations in PDFs
DITA includes the <draft-comment> element which many writers use to add comments for their Subject Matter Experts (SMEs). However, when…
Benefits and Challenges for Technical Writers in the Agile World
Agile methodology emerged in the software development industry in the early 2000s. Many software development projects in the 1990s either…
How To Get the Best Out of Your Localization Processes
Over the past decade, DITA, an XML-based open standard, has gained increasing popularity in technical communication. DITA enables businesses to…
Making Your Data Tell the Right Story: Analytics You Can Really Use
Businesses decisions revolve largely around data and the ability to use it. Generating and upholding good data hygiene is critical…
Design Thinking: It’s Not Just for Software (It’s for Docs, Too!)
Recent technological innovations have significantly facilitated the possibility to personalize user experience. The information required to provide them with the…
Modular Learning and Training Content with DITA XML and IXIASOFT CCMS
With IXIASOFT CCMS and DITA XML, training developers can reuse and repurpose learning objects and technical content in the training…
A Year at IXIASOFT: Looking Back at 2019
As we turn over into a new year (and decade!), it’s time to look back at 2019 from start to…
Using Metadata to Deliver Findable Content
“Findable content” has been a buzzword for a few years. In the context of customer experience, it is crucial. In…
Custom Business Rules for DITA Projects
What Are Business Rules Business rules define or constrain some aspect of business, and always resolve to true or false….
Reflections on LavaCon 2019
As content creators, and even as CCMS vendors, we easily find ourselves heads-down in our own little worlds, solving our…
How to Channel the Knowledge of Technical Experts into Perfectly Crafted Content
Over the years, technical writers evolved to be more than just writers. They are now being asked to provide a…