Launch CCMS Desktop using preconfigured settings

When you log in to the preconfigured IXIASOFT CCMS Desktop the first time, it obtains the settings for the initial working environment from a configuration file. Instead of manually configuring your environment you can simply enter your password and begin working.

If your company uses a dedicated SaaS deployment, log in to the RDP server first. For more information, see: Connect to RDP server for the first time in a dedicated SaaS deployment.
Note: Users in a dedicated SaaS deployment should always use the preconfigured settings when launching CCMS Desktop for the first time because it automatically configures the user profile with all the required settings. This saves users from entering them manually.

To log in to a preconfigured CCMS Desktop for the first time:

  1. Open IXIASOFT CCMS Desktop.
  2. On the Eclipse Welcome page, click Overview.
    Figure: Example of Eclipse Welcome page
    Welcome screen
    If the Eclipse Welcome page is not visible or was closed, from the toolbar, select Help > Welcome.
  4. In the Password box, type your password.
    Example of the Preferences window with preconfigured settings:
    Figure: User and connection preferences

  5. Click Apply.
  6. Click OK.