Looking at the IXIASOFT Output Generator log files

There are three main IXIASOFT CCMS Output Generator log files: service logs, transformation logs, and DITA Open Toolkit logs.

Table 1. CCMS Output Generator logs
Logs Location Description
Service logs %OutputGenDir%/logs/ wrapper.log Contain information about the execution of the CCMS Output Generator service.
Look at these logs if the CCMS Output Generator cannot be started properly, or if you get the following error message:
The Ixiasoft Output Generator is not available. Please contact your system administrator.
Transformation logs and DITA-OT logs <job_id>.build.log (stored in zipped output file) This single file merges the transformation logs generated by the CCMS Output Generator and the DITA-OT logs generated by the DITA-OT.

This file contains information about the following:

  • The execution of the CCMS Output Generator conductor files
  • The execution of the DITA-OT transformation

Look at this log file to investigate these issues:

  • Issues related to executing processors and conductor files
  • Issues related to the DITA-OT transformation, for example, to check for invalid hyperlinks
Note: To return the .build.log file in the zipped output file, set the keep.log.files system parameter to true in the %OutputGenDir%/conf/client/preprocessors.xml file in a preprocessor element.