How do I get a log file for debugging the IXIASOFT CCMS?

You can start IXIASOFT CCMS Desktop in debugging mode so you can obtain the log files.

Description

An issue is occurring in the IXIASOFT CCMS and I want to review the log files to diagnose the problem.

Solution

  1. Close IXIASOFT CCMS Desktop.
  2. In your workspace, create a blank text file debug.txt.
  3. Launch IXIASOFT CCMS Desktop. A new log file called DITA_CMS.log will be created in your workspace folder.