Password requirements for dedicated SaaS deployments

For security reasons, user passwords created in remote desktop in dedicated SaaS deployments must be complex and regularly updated.

Complexity requirements

IXIASOFT CCMS requires that passwords for users in dedicated SaaS deployments meet the following requirements:

  • Are at least 8 characters long. Your company might have increased this length requirement.
  • Excludes your name, username, and domain name
  • Does not contain spaces
  • Contains characters from three of the following four categories:

    • Uppercase alphabet characters (A–Z)
    • Lowercase alphabet characters (a–z)
    • Arabic numerals (0–9)
    • These non-alphanumeric characters: ~!#$%^*?_-+=

Password expiry and reuse

Passwords expire at regular intervals determined by your company and IXIASOFT. You can ask your administrator for the password expiry policy of your company.

You cannot reuse any of the last 24 passwords that you used. This is called a "history requirement". Your company might also set a higher number for this requirement.

Note: Inactivity does not cause passwords to expire.