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CCMS Administration Guides for 6.7 for On-Premise Deployments

CCMS Administration Guide for On-Premise Deployments
Output Generator Administration Guide
Integrating DTDs into IXIASOFT CCMS
OTRS Quick Reference
Admin FAQs
Notices

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CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
Customizing DITA within the IXIASOFT CCMS
This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.

CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
- Introduction
- Getting Started
  This section contains general information about working with the configuration of the IXIASOFT CCMS.
- Customizing the Desktop interface
- Customizing DITA within the IXIASOFT CCMS
  This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.
  - Configure the conditions
    Conditional attributes let users tailor the same document for different audiences and products. IXIASOFT CCMS supports the DITA attributes that let you hide portions of text—or even entire topics—that do not apply to a specific audience, product, platform, etc.
  - Deprecate conditional attribute values
    You can deprecate conditional attribute values so that they no longer appear in the IXIASOFT CCMS Desktop dialogs when you apply conditions.
  - Configure languages for document creation and localization
    The languages.xml file defines the list of languages managed in IXIASOFT CCMS for both authoring and localization.
  - Configure which processing instructions to remove
    The RemoveProcInsTriggers.xml file in the system configuration enables you to configure the list of processing instructions to remove when a topic moves to a specified status.
  - Define file formats
    You can add new types to the list of MIME types supported by IXIASOFT CCMS.
  - Configure resource types
    Resources are document objects that support a documentation project, such as videos, legacy documentation, PDF files, and so on. You can configure the resource types and descriptions that can be stored in the Content Store.
  - Add a new type to the list of external source types
    You can specify additional external source types to the list of those recognized by IXIASOFT CCMS. You can add your external source types to the list by editing the externaltypes.xml file.
  - Change how peer references are handled
    You can specify how DITA references (links) with the scope attribute set to "peer" are handled.
  - Configure which element to use for taxonomy terms
    The taxonomySettings.xml file in the system configuration enables you to determine which prolog metadata element (<category> or <keyword>) you want to use when inserting taxonomy terms from the Taxonomy view.
  - Configure a preset list of keys
    Defining a preset list of keys is useful when you want to enforce consistency for the keywords or external links used in a documentation set.
  - Configure the Document Types panel
    You can configure the contents of the Document Types panel in the Search View.
  - Add specializations to IXIASOFT CCMS
    You can easily integrate specializations that you create or obtain into IXIASOFT CCMS.
- Managing roles, users, and access rights
  This section contains information and instructions for configuring roles, users, and access rights.
- How SSO affects user connections in an on-prem deployment
  If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIASOFT CCMS, logging into your company's identity provider automatically logs you into CCMS Web.
- Configuring localization
  This section describes how to configure the localization process.
- Customizing DRM functionality
  This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
- Configuring IXIASOFT CCMS Web
  Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, some features of CCMS Web are configured elsewhere.
- Administration role within IXIASOFT CCMS Web
  The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- Securing IXIASOFT TEXTML Server communications
  To secure connections to the IXIASOFT TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a deployment
  The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.
- Generating backups
  Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
- Restoring components
  In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Copyright notice
- Technical support
  IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.

Customizing DITA within the IXIASOFT CCMS

This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.

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