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CCMS Administration Guides for 6.7 for On-Premise Deployments

CCMS Administration Guide for On-Premise Deployments
Output Generator Administration Guide
Integrating DTDs into IXIASOFT CCMS
OTRS Quick Reference
Admin FAQs
Notices

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CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
Maintaining a deployment
The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.

CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
- Introduction
- Getting Started
  This section contains general information about working with the configuration of the IXIASOFT CCMS.
- Customizing the Desktop interface
- Customizing DITA within the IXIASOFT CCMS
  This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.
- Managing roles, users, and access rights
  This section contains information and instructions for configuring roles, users, and access rights.
- How SSO affects user connections in an on-prem deployment
  If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIASOFT CCMS, logging into your company's identity provider automatically logs you into CCMS Web.
- Configuring localization
  This section describes how to configure the localization process.
- Customizing DRM functionality
  This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
- Configuring IXIASOFT CCMS Web
  Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, some features of CCMS Web are configured elsewhere.
- Administration role within IXIASOFT CCMS Web
  The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- Securing IXIASOFT TEXTML Server communications
  To secure connections to the IXIASOFT TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a deployment
  The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.
  - Roles for maintaining IXIASOFT CCMS
    The maintenance tasks required to keep the components running smoothly may fall under the responsibility of one or more individuals in your enterprise.
  - Importing large resource files
    Importing large, non-DITA files (such as videos) can impact memory requirements and performance of the IXIASOFT CCMS.
  - Recommended practices when upgrading or making changes
    When you upgrade or make changes to IXIASOFT CCMS, ensure you test them on a non-production environment.
  - Testing after modifications
    How you test a modification depends on the component and type of modification you made.
  - Recommended practices for Content Stores
    The Content Store stores all the DITA content (maps, topics), non-DITA content (images, PDF files, videos, etc.), and workgroup configuration. Content Store data is stored in an IXIASOFT TEXTML Server docbase.
- Generating backups
  Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
- Restoring components
  In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Copyright notice
- Technical support
  IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.

Maintaining a deployment

The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.

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