Start the IXIASOFT TEXTML Server service on Windows

This procedure describes how to start the IXIASOFT TEXTML Server service on Windows.

  1. Open the Services window.
  2. Right-click the Ixiasoft Textml Server service in the list and select Properties.
    The service named Ixiasoft Textml Server version x.x, where x.x is the installed version
    Version Windows service name
    For TEXTML Server and later versions
    Any version prior to TEXTML Server TEXTML Server version x.x, where x.x is the installed version
  3. In the General tab, beside Startup type, select the following setting and click OK.
    • If this will be the only instance of TEXTML Server on the server, leave the default option, Automatic.
    • If more than one instance of TEXTML Server is installed on a server (for example, in a cluster setup), click Manual and click OK to ensure that the user controls which server instances are active.
  4. If required, change the default user that it is running under.
    By default, the TEXTML Server service is running as the Local Service user. You must run the service as another user if any one of the following conditions is true:
    • TEXTML Server is installed in a Windows cluster.
    • The target directory for the backup is a Universal Naming Convention (UNC) path (e.g., \\server_name\share_name).
    • Kerberos authentication is used and one of the following is true for your deployment:
      • There are multiple Active Directory Forests in the network, or
      • An Active Directory Forest includes many domains
    • You are updating TEXTML Server and it previously used a different user.
    If one of these conditions apply to your deployment, follow this procedure to run the TEXTML Server service as another user:
    1. Right-click the Ixiasoft Textml Server service in the list and select Properties.
      The service name is Ixiasoft Textml Server version x.x where x.x is the installed version.
    2. In the Log On tab, select This account and click Browse.
      The Select User window appears.
    3. Enter the name of the user that will run TEXTML Server in the Enter the object names to select box and click Check Names.
      The username is underlined.
    4. Click OK.
    5. Enter the password for this user in the Password and Confirm password fields.
    6. Click OK.
      If the following message is displayed:
      The account <account_name> has been granted the Log On As A Service right.
      Click OK. The following message may be displayed:
      The new logon name will not take effect until you stop and restart the service.
    7. Click OK.
  5. Click Start the service.
  6. If you get the Windows could not start the Textml Server version on Local computer error message, resolve the licensing issue in either of the following ways:
    • If you did not obtain and activate your license, obtain it and try again.
    • If you obtained and activated your license, make sure that the file is saved in the correct directory (%ProgramData%/IxiaSoft/Licenses), under the correct name (IxiaLicense.ilf). Some email programs add the .txt extension at the end of the file, which prevents TEXTML Server from starting.
The update of TEXTML Server is complete.