How can I unlock a topic locked in IXIASOFT CCMS Web?

You can unlock a topic that is locked by a writer in IXIASOFT CCMS Web using the TEXTML Administration perspective in IXIASOFT CCMS Desktop.

Symptom

A writer has a topic locked in IXIASOFT CCMS Web and is out of the office. We need another writer to edit the content.

Problem

I do not know where the IXIASOFT CCMS Web workspaces are stored.

Solution

The IXIASOFT CCMS Web workspaces are stored in TEXTML under the path Repository/users/<username>@<company>/working. You can break the lock using the TEXTML Administration perspective.