Uninstall IXIASOFT CCMS Web (Linux)
You can uninstall IXIASOFT CCMS Web using the command prompt.
- Make a copy of the properties.txt file on the Desktop if it's going to be reused.
- If you use SSL between the browser and the web server, save the SSL certificates for later use.
- If the certificate is a JKS certificate for Tomcat, open the %TomcatDir%/conf/server.xml file, locate the line that
contains the following string, get the file location from the
@keystoreFileattribute, copy the file and make note of the values (if present) for the@keystorePass,@keyAlias, and@keyPassattributes:<Connector protocol="org.apache.coyote.http11.Http11NioProtocol" ...>You can keep a copy of the JKS certificate if your reverse proxy server supports it. If your reverse proxy does not support JKS certificates, you must re-issue the certificate for the format supported by your reverse proxy server. It is not possible to convert a JKS file into a different certificate format file because the Java keytool.exe does not support exporting the private key value.
- If you have an OpenSSL Certificate (a public and private key file), open the
%TomcatDir%/conf/server.xml file, locate
the line that contains the following string, get the file locations from the
@SSLCertificateFileand@SSLCertificateKeyFileattributes, copy the file and make note of the value (if present) for the@SSLPasswordattribute:<Connector protocol="org.apache.coyote.http11.Http11AprProtocol" ...>You can keep a copy of the OpenSSL certificate to reuse it with your reverse proxy. If your reverse proxy does not support a separate private and public file, you can convert the certificate files to a format supported by your reverse proxy server with the
opensslcommand, which is available as open source software.
- If the certificate is a JKS certificate for Tomcat, open the %TomcatDir%/conf/server.xml file, locate the line that
contains the following string, get the file location from the
- Check in all locked objects through IXIASOFT CCMS Web.
- Stop the Tomcat service: In the %TomcatDir%/bin/ directory, run the following command as root:
sh ./shutdown.sh - To remove the program, open a command prompt and enter:
/sbin/chkconfig --del tomcat7-ditacms rm -f /etc/init.d/tomcat7-ditacms - To delete the installation folder, enter the following in the command prompt:
rm -rf %TomcatDir%/apache-tomcat-7.0.75
