Replace files in an existing IXIASOFT CCMS Scheduler

You can fully or partially replace files in an existing IXIASOFT CCMS Scheduler service with files from your backup.

To restore using your backup files:

  1. Stop the CCMS Scheduler service.
  2. In the location where the faulty CCMS Scheduler is installed, delete the following folders:
    • bin
    • conf
    • data
    • libs
  3. Copy the folders from your backup.
  4. Paste the folders into the CCMS Scheduler installation folder.
    The logs, temp, and pid folders only contain temporary files so it is not necessary to replace them; however, they must be present in the installation folder.
  5. Review the following files to ensure the settings are still valid:
    • %SchedulerDir%/conf/schedule.xml
    • %SchedulerDir%/conf/wrapper.conf
    • %SchedulerDir%/conf/krb5.ini, if required
    Note: The service name on the machine must be the same as is configured in the wrapper.conf or the service will not work.
  6. Restart the CCMS Scheduler service.