Replace files in an existing IXIASOFT CCMS Output Generator

You can fully or partially replace files in an existing IXIASOFT CCMS Output Generator service with files from your backup.

To restore using your backup files:

  1. Stop the CCMS Output Generator service.
  2. In the location where the CCMS Output Generator is installed, delete the following folders:
    • bin
    • conf
    • data
    • libs
  3. Copy the folders from your backup.
  4. Paste the folders into the CCMS Output Generator installation folder.
    The logs, temp, and pid folders only contain temporary files so it is not necessary to replace them; however, they must be present in the installation folder.
  5. Review the following files to ensure the settings are still valid:
    • conf/corba.properties
    • conf/outputgenerator.xml
    • conf/wrapper.conf
    • conf/krb5.ini, if required
    • bin/outputgenerator.sh (Linux only)

    For more detailed information about these files, see Installing IXIASOFT CCMS Output Generator.

    Note: (Windows) The service name on the machine must be the same as is configured in the wrapper.conf or the service will not work.
    Note: (Linux) The service name and the path to the outputgenerator.sh file must be the same as the previous installation or the service will not work. If you do not remember the path or the service name, please contact IXIASOFT customer support.
  6. Restart the Output Generator service.