![Person typing on laptop with plant.](https://www.ixiasoft.com/wp-content/uploads/2019/07/nordwood-themes-EZSm8xRjnX0-unsplash-4-1024x683.jpg)
The End of the Technical Writer? 2.0
For roughly six years, I have been keeping track of the number of technical writer job postings on indeed.com—the largest…
![Omnichannel Conten](https://www.ixiasoft.com/wp-content/uploads/2019/06/Ixiatalks-Ep7-4-1024x682.jpg)
How to Enhance Customer Experience with an Omnichannel Content Strategy
The customer journey, which consists of the different stages a customer goes through before making a purchase, has significantly evolved…
![A Better PDF Plugin: Using the topic2fo.xsl File instead of custom.xsl](https://www.ixiasoft.com/wp-content/uploads/2019/06/CIDM-june19-1-1024x768.jpg)
A Better PDF Plugin: Using the topic2fo.xsl File instead of custom.xsl
In my book DITA For Print, I explain how to create a custom PDF plugin. The method I outline there…
![5 Tips from an IXIASOFT Tech Writer on Using IXIASOFT CCMS](https://www.ixiasoft.com/wp-content/uploads/2019/06/5types-4-1024x682.png)
5 Tips from an IXIASOFT Tech Writer on Using IXIASOFT CCMS
IXIASOFT CCMS Desktop has a staggering number of features. Without even getting into all the things you can configure in…
![The Path to Information 4.0](https://www.ixiasoft.com/wp-content/uploads/2019/05/Ixiatalks-Ep6-4-1024x682.jpg)
The Path to Information 4.0
What exactly is Information 4.0? Industry 4.0 is the term for firms using automated systems and data within a “Smart…
![Another ISO Standard! IEEE-ISO 82 079](https://www.ixiasoft.com/wp-content/uploads/2019/04/IXIAtalks-ep5-4-1024x682.jpg)
Another ISO Standard! IEEE-ISO 82 079
Are you a competent technical communicator? The creation of information for use shall be assigned to competent persons (*) (*)…
![xml editor](https://www.ixiasoft.com/wp-content/uploads/2019/03/Github-4-1024x768.jpg)
Why GitHub + an XML Editor Is not a Substitute for a CCMS
There is no doubt that GitHub is a great resource, and I use it to host sample DITA files that…
![production metrics](https://www.ixiasoft.com/wp-content/uploads/2019/03/IXIAtalks-ep4-ReuseMetrics-4-1024x682.jpg)
What are production metrics? (Pt. 1)
What are production metrics, and why should we measure them? In a nutshell, production metrics provide the ability to: Set…
![production metrics](https://www.ixiasoft.com/wp-content/uploads/2019/03/IXIAtalks-ep4-ReuseMetrics-4-1024x682.jpg)
Ericsson and DITA: Content Reuse and DITA Metrics (Pt. 2)
Ericsson and DITA Many customer product information groups at Ericsson are dependent on organization and product areas. Ericsson delivers customer…
![content inventory](https://www.ixiasoft.com/wp-content/uploads/2019/02/PostEp3-4-1024x682.jpg)
Creating a Content Inventory
A content set grows organically over time. It’s created over many years, by many writers with many different writing styles…
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IXIASOFT Excited to Announce the Expansion of its European Team
MONTREAL (PRWEB) January 29, 2019 A new series about IXIASOFT CCMS, DITA, and the techcomm industry. The team supports a growing…
![People pointing at laptop screen.](https://www.ixiasoft.com/wp-content/uploads/2019/01/DITA-XML-5-Tips-for-Getting-Started-4-1024x682.jpg)
DITA XML: 5 Tips for Getting Started
DITA XML can be daunting, especially for newcomers from authoring environments like MS Word. The fundamentals of good technical writing,…