Launch CCMS Desktop in a dedicated SaaS deployment

Users in a dedicated SaaS deployment should always use the preconfigured settings when launching CCMS Desktop for the first time because it automatically configures the user profile with all the required settings. This saves users from entering them manually. You only need to enter your password and begin working.

For a dedicated SaaS deployment, you must log in to the RDP server first. For more information, see: Connect to RDP server for the first time in a dedicated SaaS deployment.

To log in to a preconfigured CCMS Desktop for the first time:

  1. Open IXIASOFT CCMS Desktop.
  2. On the Eclipse Welcome page, click Overview.
    Figure: Example of Eclipse Welcome page
    Welcome screen
    If the Eclipse Welcome page is not visible or was closed, from the toolbar, select Help > Welcome.
  4. In the Password box, type your password.
    Example of the Preferences window with preconfigured settings:
    Figure: User and connection preferences

  5. Click Apply.
    Important: Do not click Apply and Close.
    A dialog appears stating that CCMS Desktop must be restarted.
  6. Click OK.