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CCMS Administration Guides for 6.7 for On-Premise Deployments

CCMS Administration Guide for On-Premise Deployments
Output Generator Administration Guide
Integrating DTDs into IXIASOFT CCMS
OTRS Quick Reference
Admin FAQs
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CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
Getting Started
This section contains general information about working with the configuration of the IXIASOFT CCMS.
Working with the TEXTML Administration View

CCMS Administration Guide for On-Premise Deployments
A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
- Introduction
- Getting Started
  This section contains general information about working with the configuration of the IXIASOFT CCMS.
  - Working with the TEXTML Administration View
    - Overview of the TEXTML Administration Perspective
      The TEXTML Administration perspective contains several views that enable you to configure and manage IXIASOFT CCMS.
    - Open the TEXTML Administration perspective
      Describes how to open the TEXTML Administration perspective and log into the IXIASOFT TEXTML Server from which you perform most of the administrative tasks for IXIASOFT CCMS.
    - TEXTML Administrator prerequisite for certain tasks
      You must have the role of TEXTML Administrator before undertaking the tasks outlined in this document. This is a level of permission that is set outside of IXIASOFT TEXTML software, typically via Active Directory.
    - Add a server to the TEXTML Administration view
      If the IXIASOFT TEXTML Server that you need to access does not appear in the TEXTML Administration view, you need to add it to the view. Once it is added to the view, then you will be able to connect to it.
    - Show views
      IXIASOFT CCMS perspectives are sets of views and menu options that are displayed together to give users convenient access to multiple related functions.
    - Access files in the Content Store (Check In, Check Out, and Undo Check Out)
      To make changes in a configuration file, you need to obtain a workable copy of it ("check out" the file) and then update the Content Store once your changes are done ("check in" the file).
    - Reset perspectives
      If you are unsatisfied with the changes you have made to a perspective, then you can restore your perspective back to its default settings.
    - Retrieve an archived map
      If you need to work on an archived map, you can retrieve it from the archive collection and move it back to the published repository.
    - Synchronize configuration files
      To apply the latest configuration changes made to the Content Store, users must synchronize the configuration files.
    - Break another user's lock on a topic
      There are some circumstances where a user may have locked a topic and that lock then needs to be "broken" so that others can work on it. The following procedure applies equally to other content objects, including images and map.
    - Modify import.properties to ease the importing of content with keys
      You can change a properties file to allow you to import topics without having keys pre-defined.
    - Add a new language or dialect dictionary
      You can add dictionary files to the CCMS to support more languages or dialects.
  - Stopping and starting IXIASOFT CCMS components
    If IXIASOFT TEXTML Server is stopped and then restarted for any reason, all the components must be restarted in order depending on their dependencies on other components.
- Customizing the Desktop interface
- Customizing DITA within the IXIASOFT CCMS
  This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.
- Managing roles, users, and access rights
  This section contains information and instructions for configuring roles, users, and access rights.
- How SSO affects user connections in an on-prem deployment
  If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIASOFT CCMS, logging into your company's identity provider automatically logs you into CCMS Web.
- Configuring localization
  This section describes how to configure the localization process.
- Customizing DRM functionality
  This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
- Configuring IXIASOFT CCMS Web
  Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, some features of CCMS Web are configured elsewhere.
- Administration role within IXIASOFT CCMS Web
  The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
- Securing IXIASOFT TEXTML Server communications
  To secure connections to the IXIASOFT TEXTML Server, you can enable:
- Content Repository collection reference
  The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
- Maintaining a deployment
  The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.
- Generating backups
  Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
- Restoring components
  In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
- Troubleshooting the configuration
  This section provides troubleshooting information.
- Copyright notice
- Technical support
  IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.

Working with the TEXTML Administration View

This chapter provides procedures for tasks you will likely use often as you configure and manage IXIASOFT TEXTML Server.

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