Example workflow: Contributor adding content to a topic

This is an example to illustrate how a topic could be handled using IXIASOFT CCMS Web.

In this example Taylor, the technical writer, has to document a new feature. His subject matter expert and reviewer is Jordan, who will provide Taylor with the initial content.

Done in IXIASOFT CCMS Done in CCMS Web
1. Taylor creates a topic.
2. He is automatically assigned as the Author on the topic.
3. He assigns Jordan as the Contributor and Reviewer on the topic.
4. He changes the status of the topic from Authoring:work to Authoring:contribute. 5. Jordan, the subject matter expert, opens the My Assignments page, and sees the topic displayed as available.
6. She clicks Edit and opens the topic in the Topic Editor.
7. She adds content to the topic.
8. She clicks Check In to unlock the topic. She then clicks Move, where she selects the new status Authoring:work for the topic.
9. Taylor sees the topic appear in his Todo List view.
10. He locks the topic and begins working on the content provided by Jordan.
11. He completes the changes to the topic, releases the topic, and changes the status from Authoring:work to Authoring:review. 12. Jordan sees the topic appear in her My Assignments page.
13. She opens the topic.
14. She reviews the topic and is pleased with the content.
15. She clicks Check In. She then clicks Move and sets the status of the topic to Authoring:done.